General Manager

Camping World is seeking a General Manager for our growing team. A General Manager oversees all aspects of dealership operations, drive exceptional sales performance, operational efficiency, and financial profitability while fostering a customer-centric environment.

What You’ll Do:

• Lead, inspire, and develop a high-performing team of sales, service, retail, and administrative professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Coach and mentor team members to enhance their skills, set clear performance expectations, and provide regular feedback to support professional growth and career development.
• Act as a role model for professionalism, demonstrating ethical decision-making, effective conflict resolution, and a commitment to Camping World’s values.
• Foster a customer-centric sales approach, ensuring the team delivers exceptional service that builds long-term customer loyalty and drives repeat business.
• Oversee the performance of the sales team, leverage data and company goals, monitor progress, and provide guidance to ensure consistent achievement of goals.
• Analyze market trends, customer preferences, and competitor activities to identify opportunities for sales growth, promotions, and marketing initiatives.
• Implement and maintain efficient processes and workflows to optimize productivity, reduce operational bottlenecks, and enhance the overall customer experience.
• Collaborate with department managers to streamline operations, address challenges proactively, and maintain a clean, organized, and professional dealership.
• Ensure a safe and compliant work environment for employees and customers, adhering to all safety regulations, company policies, and industry standards.
• Assume full responsibility for the dealership’s profit and loss (P&L) performance, implementing strategies to achieve financial success.
• Monitor key financial metrics, including revenue, expenses, margins, and profitability, to identify trends and implement corrective actions as needed.
• Initiate and track cost-control measures to optimize operational efficiency, reduce waste, and maximize profitability without compromising quality or customer satisfaction.
• Oversee inventory to maximize turns, balancing customer demand with cost efficiency and minimizing excess or aged inventory.
• Analyze inventory performance data to identify slow-moving items, adjust purchasing strategies, and align stock levels with sales trends and seasonal demands.
• Assume responsibility for the condition and marketing of on the lot inventory.
• Perform other miscellaneous duties as assigned.

What You’ll Need to Have for the Role:

• A Bachelor's degree is helpful, but we will consider applicable work experience in lieu of a degree.
• Demonstrated success in driving sales growth, executing on effective sales strategies, and leading high-performing teams.
• Proven experience managing a profit center, with a strong understanding of P&L management, budgeting, inventory management and financial analysis.
• Experience in the Microsoft Office Suite (Word, Excel, Outlook) and Microsoft 365 tools such as Teams, SharePoint, and OneDrive. Able to navigate internal company systems and conduct effective online research.
• Exceptional leadership skills, with a history of coaching, mentoring, and developing teams to achieve organizational goals.
• Excellent verbal and written communication skills, with the ability to build relationships, resolve conflicts, and present ideas clearly and persuasively.
• Strong problem-solving skills, with the ability to exercise independent judgment and discretion to address both immediate and strategic challenges.
• Commitment to maintaining a safe, professional, and customer-focused work environment.
• Valid driver's license required.
• Must be able to lift 25 lbs at a time and/or move up to 50 lbs with assistive devices.
• Periods of standing, stooping, crawling, and bending.
• Ability to work weekends.
• Ability to work extended hours and holidays.

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $150,000 - $275,000 or more. This is a variable pay role with uncapped variable pay.