Banquet Captain
Pyramid Global Hospitality
Banquet Captain
Pyramid Global Hospitality
Investment, asset management, and hotel operations.
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.What you will have an opportunity to do:
InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.
Every day is different, butyou’llmostly:
Manage Guest interaction and directly communicate withon-site contacts, eventhostsand adjacentvendors.
Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly.
Prepare task agendas for staff and ensure BEOs are being followed and executed properly.
Ensure event space ismaintainedto pristine condition andconduct daily walk throughs of the space.
Communicateon a daily basiswith other hotel departments to provide excellent service as a collective team.
Serving guest needs by providing knowledge of menu items,andinformation on how itisprepared.
Perform any needed role such as serving, bartending or houseperson duties.
Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns.
Other duties as assigned.
What are we looking for?
2-4 years ofBanquetservice experience, preferablywith an extensive knowledge of eventlogisticsand leadership roles.
Experience in a luxury venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Must have excellent organizational, interpersonal, and administrative skills.
Service oriented style with professional presentation skills.
Ability to prioritize tasks andanticipatecustomer needs.
Obtain a valid and current WA Food handler’s card andMAST permit.
Familiarity with POS systems and cash handling procedures.
Compensation:
$25-
$25Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Investment, asset management, and hotel operations.
Pyramid Global Hospitality focuses on owning and operating hotel assets by combining investment, asset management, and operating services for both branded and non-branded properties across full-service, select-service, and luxury resort segments. Its offerings include traditional hotel management plus co-investment partnerships, using data-driven strategies and innovative tools to boost performance. The company earns revenue from management fees, investment returns, and improved operational efficiency, aiming to deliver higher financial results for hotel owners. What sets Pyramid apart is its agile, entrepreneurial approach and its ability to create value through both hands-on management and shared investment, aligning incentives with owners to maximize profitability.
Explore more opportunities at Pyramid Global Hospitality