Full-Time
AI Solutions Specialist
Platform
Updated on 9/4/2026
Ingram Micro
10,001+ employees
Global distributor of IT products
Compensation Overview
$88.7k - $150.8k/yr
Buffalo, NY, USA
Hybrid
Hybrid work is required in Buffalo.
Bachelor's
 Business & Strategy (1) |
|---|
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- A bachelor's degree or equivalent combination of education and experience is required.
- At least 5 years of functional experience, including a minimum of 3 years in a directly related role such as AI or automation enablement, business analysis, solutions consulting, process improvement, or platform operations.
- Hands-on experience applying business artificial intelligence tools such as Microsoft Copilot, Claude, or ChatGPT and/or automation platforms such as Power Automate to real business workflows.
- Experience gathering requirements, documenting workflows, and partnering with technical teams to deliver solutions from concept through deployment.
- Deep working knowledge of business artificial intelligence solutions, including practical prompt engineering, capability assessment, and determining when to apply artificial intelligence to a workflow.
- Ability to analyze complex delivery workflows, identify automation opportunities, and redesign processes for intelligent execution.
- Skill in translating business needs into structured requirements, use cases, and business requirements documents for technical delivery.
- Ability to develop familiarity with Xvantage, the delivery lifecycle, and the Ingram Micro ecosystem.
- Ability to design and deliver training, playbooks, and best-practice content for nontechnical audiences.
- Proven ability to champion new tools and ways of working and build adoption momentum.
- Ability to define metrics, measure impact, and use data and artificial-intelligence-driven insights for prioritization and decision-making.
- Understanding of data privacy, accuracy validation, and appropriate human oversight when deploying artificial intelligence in business processes.
- Strong written and verbal communication skills and ability to present artificial intelligence concepts and solution results to working teams and senior leadership.
- Strong command of Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- General proficiency with tools, systems, and procedures required to accomplish the job.
- Ability to pass a drug test and a post-offer pre-employment background check.
- Identify, assess, and prioritize high-impact artificial-intelligence and automation use cases across feature intake, business requirements and use-case capture, solution and sizing, prioritization, and testing.
- Document current-state workflows, quantify pain points, and define target-state designs and success criteria for artificial-intelligence solutions.
- Translate business needs into structured requirements, use cases, and business requirements documents that the artificial intelligence technology team can build against.
- Partner with the artificial intelligence technology team as the business-side owner from solution concept through development and deployment.
- Streamline delivery-lifecycle stages from intake and business requirements definition through development and deployment.
- Pilot, test, and iterate on artificial-intelligence solutions with working teams and validate outputs for accuracy, quality, and fit before scaling.
- Improve testing accuracy and execution through artificial-intelligence-assisted approaches.
- Eliminate low-value, repetitive tasks through automation.
- Evaluate new business artificial-intelligence capabilities as they become available.
- Share best practices and produce organization-specific training, playbooks, and enablement materials.
- Upskill and enable the broader organization to leverage emerging artificial-intelligence capabilities in day-to-day operations.
- Serve as an artificial-intelligence champion and change agent by building confidence, driving adoption, and helping teams navigate new ways of working.
- Use artificial intelligence to improve task efficiency and decision-making through data-driven insights and predictive intelligence.
- Define and track key performance indicators for efficiency gains, quality improvements, capacity created, and delivery-cycle acceleration from artificial-intelligence adoption.
- Contribute to a scalable operating model that supports growing demand without proportional resource increases.
- Apply responsible artificial-intelligence practices involving data handling, accuracy validation, and human oversight in accordance with company policies and guidelines.
- Experience developing and delivering training or enablement programs.
- Active project or program management certification such as Project Management Professional, Certified Associate in Project Management, PMI Agile Certified Practitioner, or equivalent.
- Artificial intelligence, automation, or Power Platform certifications.
- Experience with Power Apps, Power BI, Jira, and Confluence.
- Completed project or program management certification such as Certified Project Manager, Certified Associate in Project Management, Project Management Professional, PMI Agile Certified Practitioner, or equivalent.
Ingram Micro distributes IT products and services globally, connecting technology manufacturers and cloud providers with business-to-business tech specialists. Its Xvantage platform uses AI to combine hardware and cloud subscriptions with real-time pricing, personalized recommendations, instant order tracking, and automated billing, while offering financing, marketing support, lifecycle management, and pre-/post-sales help. It stands out with a global reach that covers about 90% of the world’s population and an end-to-end ecosystem that blends product distribution, cloud subscriptions, data-driven shopping, and services in one place. The goal is to simplify IT procurement and management for businesses worldwide through a scalable, integrated distribution and services platform.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Ana, California
Founded
1979
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Simplify's Take
What believers are saying
- August 2026 XI Hub and MCP Server adoption improved partner productivity and quoting speed.
- September 1, 2026 Fastly Singapore and CyberFOX partnerships expand cybersecurity and cloud revenue streams.
- September 15, 2026 Capital Markets Day gives management a chance to reset execution credibility.
What critics are saying
- Platinum Equity sold shares again on September 2026, signaling prolonged sponsor exit pressure.
- Xvantage adoption depends on hundreds of partners; stalled usage weakens the AI-platform thesis.
- Amazon, TD SYNNEX, and direct vendor marketplaces can compress distributor margins by 2027.
What makes Ingram Micro unique
- Xvantage and MCP Server tightly bind partner workflows to Ingram Micro data.
- Ingram reaches nearly 90% of the global population through technology channel distribution.
- August 5, 2026 AI launches make Ingram a control point for vendor discovery.
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Benefits
Health Insurance
Paid Time Off
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Short-term Disability Insurance
Long-term Disability Insurance
Basic Life Insurance
Wellbeing Benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Ingram Micro Holding Corporation announced that Ingram Holdco, an affiliate of Platinum Equity, has commenced a secondary offering of 13,125,000 shares of common stock. The selling stockholder will grant the underwriter a 30-day option to purchase approximately 1,968,750 additional shares. Ingram Micro will not offer any shares or receive proceeds from the sale. However, the company intends to repurchase 625,000 shares from the underwriter at the same price per share, using cash on hand. The repurchase is part of Ingram Micro's existing share buyback programme. Goldman Sachs is serving as the sole underwriter for the offering. The share repurchase is expected to close concurrently with the offering, though the offering's completion does not depend on the repurchase.
Industry-Leading Email Signature platform Crossware is now available through Ingram Micro's Xvantage platform as part of the Microsoft Marketplace Private Offers. Sep 04, 2026, 08:41 ET IRVINE, Calif., Sept. 4, 2026 /PRNewswire/ - Crossware, a global leader in enterprise-grade email signature management, today announced an expanded agreement with Ingram Micro, a leading technology company in the global information technology ecosystem. The relationship that broadens the availability of the Crossware Email Signature for Microsoft 365 for Cloud Solutions Providers (CSPs) across North America. This announcement is part of Crossware's planned expansion across the North American market, following rapid growth across the European Union (EU) and Asia-Pacific over the past five years, where it is utilized by organizations ranging from start-ups to government departments. Crossware's growth is being driven by demand from the private and public sectors for seamless centralized email governance and marketing capabilities within their existing Microsoft 365 environments, with the group now processing more than five million emails a day. For Crossware Managing Director Troy Adams, the agreement with Ingram Micro will allow Crossware and Ingram Micro's mutual CSPs to better meet the growing demand in North America for turnkey email signature management and deployment. "Our long-term relationship with Ingram Micro has always been focused on empowering their customers with robust and scalable technology solutions," said Adams. "By making Crossware available through Microsoft Private Offers within Ingram Micro's Xvantage platform, we are removing the deployment and procurement boundaries for MSPs, which is a core focus for us as we grow our presence in the North American market. Channel partners can now instantly provision a centralized email signature framework that secures corporate compliance and unlocks a powerful marketing channel across their entire Microsoft 365 user base." The solution is fully integrated into the Ingram Micro Xvantage(TM) platform, utilizing Microsoft Marketplace Private Offers, allowing Managed Service Providers (MSPs) and resellers to seamlessly add centralized email governance and marketing capabilities to their customers' existing Microsoft 365 environments. Building on a powerful relationship established in 2019, this deeper ecosystem integration addresses the growing market demand for consolidated cloud procurement. Crossware Email Signature addresses five major challenges organizations face with business email communications: * Brand Consistency: Ensures every employee email reflects a consistent and professional company identity, regardless of device, operating system, or email client used. * Legal & Compliance Protection: Automatically applies required legal disclaimers and compliance messaging to every outbound email. * Marketing & Campaign Management: Transforms email signatures into a centrally managed marketing channel using promotional banners, campaigns, and dynamic messaging. * Centralized Administration: Eliminates the manual and error-prone process of updating signatures individually across users by providing a single central management platform. * Cross-Device Rendering: Ensures signatures display correctly across Outlook desktop, Outlook Web, Mac, mobile devices, and other email clients for a seamless brand experience. According to Cheryl Rang, Vice President, Technology Solutions, Ingram Micro, the benefits of this expanded engagement include simplifying procurement for MSPs selling and supporting Crossware solutions and enabling centralized branding, compliance, and marketing directly within Microsoft 365 environments via Ingram Micro's ecosystem. "By integrating Crossware into Xvantage's cloud marketplace, we are expanding the scope of value-added services available to our growing CSP partner network," Rang said. "By streamlining Microsoft Marketplace transactions through Private Offers, we are enabling our MSPs to deliver sophisticated branding, governance, and security solutions to their clients while maintaining the operational efficiency and automated provisioning they expect from Ingram Micro." Crossware Email Signature for Microsoft 365 is available immediately to authorized Ingram Micro channel partners. About Crossware Crossware is a global leader in email signature solutions, trusted by organisations worldwide to deliver consistent, professional, and compliant email signatures. With a focus on innovation, reliability, and customer success, Crossware's solutions empower businesses to elevate their communications and achieve their goals. For more information, visit crossware365.com. For media inquiries, please contact: Sean Braybrook, +61406961067, [email protected] SOURCE Crossware
Fastly enters Singapore via Ingram Micro tie-up. techcoffeehouse Fastly announced the distribution agreement with Ingram Micro on 1 September 2026, marking the edge cloud provider's first formal distribution deal in the country. The partnership gives Fastly access to Ingram Micro's network of resellers and systems integrators, who will help bring the platform's application delivery, security and compute capabilities to Singaporean enterprises. A push into Singapore's AI-driven infrastructure demand. The tie-up comes as Singapore businesses accelerate investment in AI and digitisation, driving demand for infrastructure that can deliver performance, security and programmability at scale. Fastly says its platform will help organisations modernise the infrastructure behind their websites, applications and APIs while strengthening cyber resilience and simplifying operations. "Enterprises across Singapore are rethinking the infrastructure that powers their digital experiences as AI, cloud-native applications and APIs become increasingly central to business growth," said Rachel Ler, Area Vice President, Asia at Fastly. "Together with Ingram Micro, we're expanding access to Fastly's edge cloud platform and equipping partners with the technology, expertise and support they need to help customers build AI-ready digital experiences that are fast, secure and resilient." What it means for Ingram Micro's channel partners. For Ingram Micro's channel partners, the deal opens access to Fastly's programmable edge cloud platform along with training, technical enablement and go-to-market support, positioning them to expand their own cloud and cybersecurity service offerings. "This partnership with Fastly reflects our shared commitment to helping enterprises modernise their digital infrastructure for the AI era," said Eunice Lau, Executive Managing Director at Ingram Micro. "By combining Fastly's programmable edge cloud platform with Ingram Micro's extensive partner ecosystem, the collaboration will equip organisations with the performance, security and resilience needed to power the next generation of digital experiences." Share with your friends:
CyberFOX signs agreement with Ingram Micro to bring PAM, Password management, and AI-Powered DNS Filtering to North American partners. Agreement gives Ingram Micro resellers access to CyberFOX's portfolio of practical cybersecurity tools built for lean IT teams, available through the Ingram Micro Xvantage(TM) platform. September 01, 2026 09:00 ET | Source: CyberFOX TAMPA, Fla., Sept. 01, 2026 (GLOBE NEWSWIRE) - CyberFOX(R), a global cybersecurity software provider helping lean IT teams control access, protect credentials, and secure connectivity - closing the gaps that put businesses at risk - today announced a new distribution agreement with Ingram Micro, one of the world's largest technology distributors and a business-to-business (B2B) platform company for the global technology ecosystem. Under the agreement, Ingram Micro's value-added resellers serving SMB, mid-market, and enterprise customers across North America gain access to the full CyberFOX portfolio, including CyberFOX AutoElevate for privileged access management (PAM), CyberFOX Password Manager, and CyberFOX AI-Powered DNS Filtering. The products will be available through Ingram Micro Xvantage(TM), the company's AI-powered digital experience platform. CyberFOX products are foundational, preventive controls. They stop standing administrative privileges on end-user workstations, replace shared spreadsheets and reused logins with managed credentials, and block malicious traffic at the DNS layer before it reaches a browser. The company builds for IT teams at small and mid-sized organizations, so the tools deploy in hours, run with minimal day-to-day maintenance, and don't require a security architect to operate. "IT teams are stretched thin and still expected to keep everything secure," said Os Haque, VP Global Channels of CyberFOX. "We built CyberFOX to give those teams practical cybersecurity that deploys in hours, not months, and runs without a consulting bill or a team of specialists. Ingram Micro's reach across the North American channel and the speed of the Xvantage platform put our products in front of the resellers serving organizations that need them most." CyberFOX AutoElevate removes local admin rights and elevates only the applications a partner or IT admin approves, with requests reviewable from any device. CyberFOX Password Manager handles shared and personal credentials with role-based access. CyberFOX AI-Powered DNS Filtering blocks malicious and policy-violating domains at the resolver, with AI categorization that keeps up with newly registered threat infrastructure. Together, the three products give IT teams the foundational identity and access layer that stops common incidents before they start. "As identity-based attacks continue to rise, organizations are prioritizing solutions that strengthen privileged access controls, protect credentials, and support Zero Trust security strategies," said Eric Kohl, Vice President, Global Vendor Engagement, Ingram Micro. "The addition of CyberFOX reflects our ongoing commitment to expanding our cyber security portfolio with innovative solutions that will help our shared channel partners address their customers' evolving security requirements with solutions that reduce credential-related risk while simplifying security operations." CyberFOX products are available to Ingram Micro partners through Xvantage now. To learn more about CyberFOX, visit www.cyberfox.com. Ingram Micro partners can contact their Ingram Micro account team or visit www.ingrammicro.com to add CyberFOX to their portfolio. About CyberFOX CyberFOX(R) is the leading global cybersecurity software provider that delivers practical, proactive security for IT teams at small and mid-sized organizations. Its product portfolio closes the security gaps these teams face every day: CyberFOX AutoElevate for privileged access management, CyberFOX Password Manager to eliminate weak or reused passwords, CyberFOX DNS Filtering, an AI-powered web protection solution, and CyberFOX SASE/ZTNA to replace outdated VPNs with Zero Trust Network Access. Each product deploys in hours, runs with minimal upkeep, and is priced for real-world budgets, giving under-resourced IT teams enterprise-level security without enterprise complexity, consulting fees, or months-long rollouts. Learn more at www.cyberfox.com. Media Contact: Holly Hagerman Connect Marketing [email protected] 801.373.7888
Ingram Micro to host 2026 Capital Markets Day on September 15, 2026 - registration now open. MWN-AI** Summary. Ingram Micro Holding Corporation (NYSE: INGM) has announced the registration for its 2026 Capital Markets Day, set to take place on September 15, 2026, at NYSE Texas in Dallas. This significant event will feature insights from the company's executive leadership team, including CEO Paul Bay, CFO Mike Zilis, and Executive VP Sanjib Sahoo. Their presentations will focus on Ingram Micro's strategic vision, the development of its AI-powered Xvantage(TM) platform, and growth opportunities within the global B2B technology ecosystem. CEO Paul Bay emphasizes the company's mission to navigate the increasing complexity of technology, stating, "Ingram Micro is uniquely positioned to simplify the ecosystem and unlock growth for our partners, vendors, and shareholders." He plans to outline how Ingram Micro's strategic initiatives, bolstered by the Xvantage platform and a disciplined financial model, underpin the company's commitment to sustainable growth and long-term value creation. The Capital Markets Day will include a live webcast, with presentation materials available on Ingram Micro's investor relations website. Those interested in attending in person, particularly institutional investors and sell-side analysts, are encouraged to request a registration link via email. Ingram Micro is recognized as a leading figure in the global IT landscape, reaching nearly 90% of the global population and facilitating IT sales through a diverse array of technology products and services. The Xvantage platform provides an integrated, consumer-like experience for business customers, incorporating features such as personalized recommendations and billing automation. This strategic focus and innovative approach position Ingram Micro to play a pivotal role in the future of technology distribution. For more details, visit Ingram Micro's website. MWN-AI** Analysis. Ingram Micro's announcement of its 2026 Capital Markets Day on September 15, 2026, presents a timely opportunity for investors to evaluate the company's strategic trajectory and market positioning. The event, taking place in Dallas, will feature insights from top executives, providing valuable updates on Ingram Micro's AI-powered Xvantage(TM) platform and its vision for growth in the B2B technology ecosystem. As a leading player in the technology supply chain, Ingram Micro's strong market presence allows it to tap into nearly 90% of the global population. This extensive network positions the company to leverage burgeoning demand for IT solutions as technology complexity continues to escalate. Paul Bay's statements emphasize a commitment to simplifying the technology landscape for partners and vendors, which could position Ingram Micro favorably in the competitive arena. Investors should pay close attention to the discussions around the Xvantage platform, as its unique features - such as personalized recommendations and automation processes - may differentiate Ingram Micro from its peers in a crowded market. The emphasis on an AI-driven approach suggests that Ingram Micro is not only adapting to technological advancements but is also ideally placed to capitalize on emerging trends, which is critical for sustainable growth. Additionally, the company's commitment to a disciplined financial model points to a strategy focused on long-term value creation. As investors assess their positions, they should consider how the insights from the Capital Markets Day may influence market expectations and stock performance. In summary, attending or following the developments of the Capital Markets Day could provide investors with critical information about Ingram Micro's future growth strategies and financial outlook. Given the company's innovative offerings and strategic direction, it remains a key stock to watch in the evolving technology landscape. **MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release. August 24, 2026 06:30:00 am Ingram Micro Holding Corporation (NYSE: INGM) ("Ingram Micro" or the "Company") today announced that registration is open for its 2026 Capital Markets Day, to be held Tuesday, September 15, 2026, at NYSE Texas in Dallas. The event will feature presentations from Ingram Micro's executive leadership team, including Chief Executive Officer Paul Bay, Chief Financial Officer Mike Zilis, and Executive Vice President and President, Global Platform Group Sanjib Sahoo. Leaders will discuss the Company's strategy, the continued evolution of its AI-powered Xvantage(TM) platform, opportunities across the global B2B technology ecosystem, and the Company's longer-term financial model. "As technology complexity increases, Ingram Micro is uniquely positioned to simplify the ecosystem and unlock growth for our partners, vendors and shareholders," said Paul Bay, Chief Executive Officer of Ingram Micro. "At Capital Markets Day, we will outline how our strategy, our AI-powered Xvantage platform, and our disciplined financial model support sustainable growth and long-term value creation." Event Details A live webcast and presentation materials will be available at the start of the event at https://ir.ingrammicro.com/events-presentations/events. A replay will be available following the event. Institutional investors and sell-side analysts interested in attending in person should email [email protected] to request a registration link. About Ingram Micro Ingram Micro is a leading technology company in the global information technology ecosystem. With the ability to reach nearly 90% of the global population, Market Wire News play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage(TM), its AI-powered digital platform, Market Wire News offer what Market Wire News believe to be the industry's first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. Market Wire News also provide various technology services, including financing, specialized marketing, lifecycle management, and technical pre- and post-sales professional support. Learn more at www.ingrammicro.com. FAQ**. How does Ingram Micro Holding Corporation INGM plan to leverage its AI-powered Xvantage platform to enhance growth in the global B2B technology ecosystem? Ingram Micro plans to leverage its AI-powered Xvantage platform by enhancing operational efficiencies, improving customer experiences, and enabling data-driven decision-making to drive growth in the global B2B technology ecosystem. What specific strategies will Ingram Micro Holding Corporation INGM discuss during the 20Capital Markets Day to ensure sustainable growth and long-term value creation? I'm unable to predict specific strategies that Ingram Micro Holding Corporation will discuss in 2026 for their Capital Markets Day, as my knowledge only extends until October 2023. Can Ingram Micro Holding Corporation INGM provide insights on how its financial model will adapt to changing technology complexities and market demands? Ingram Micro is focusing on enhancing its financial model by leveraging advanced analytics and optimizing its supply chain to effectively address evolving technology complexities and market demands. What opportunities does Ingram Micro Holding Corporation INGM see in evolving market conditions that could impact its strategy and growth in the coming years? Ingram Micro Holding Corporation aims to capitalize on the growing demand for cloud services, digital transformation, and supply chain optimization, positioning itself to enhance its strategic initiatives and drive sustainable growth amid evolving market conditions. **MWN-AI FAQ is based on asking OpenAI questions about Ingram Micro Holding Corporation (NYSE: INGM).