Voice Phone Auditor

• Role: Voice Phone Auditor, A2 Level
• Location: Noida, Hybrid
• Shift Timing: US Shifts 5:00 PM to 2:00 AM IST
• Education - Graduate in any stream.
• Communication Skills:Speech X B2-8 or above, and good reading comprehension skills.
• Experience: Minimum 2 year of experience in a voice process supporting US customers
• Key Responsibilities: Contacting insureds to collect financial and business information required for premium audits and preparing the corresponding audit reports
• Pre-screening for Ops round : Check basic arithmetic skills, including percentage calculations to assess analytical ability
• Average Handling Time (AHT): Approximately 45 minutes per transaction
• CTC Range: INR 4 LPA to INR 6 LPA
• Immediate Joiner
• Candidate Location - Candidates must be based in Delhi NCR only

• Education - Graduate in any stream.
• Communication Skills:Speech X B2-8 or above, and good reading comprehension skills

Premium Audit Auditor - Key Responsibilities 

A Voice Premium Auditor is responsible for conducting premium audits through phone-based interactions with insureds to collect and verify payroll, exposure, and business details for accurate premium calculation.

Conduct Voice-Based Audits

• Contact insureds via phone to collect required audit information
• Explain audit requirements, timelines, and document needs clearly
• Handle inbound and outbound audit-related calls professionally
• Verify payroll and exposure details using supporting documents (e.g., Form 941)
• Identify discrepancies and ensure correct classification and exposure reporting
• Communicate audit requirements and resolve queries professionally
• Prepare clear audit summaries and documentation
• Follow up for missing information and ensure timely closure of audits
• Maintain accuracy, compliance, and quality standards