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Baystate Health

Operates regional hospitals and health services

Manager, Pharmacy Compliance - Pharmacy

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$118.9k - $161.7kIn-person

About the Job

Requirements

  • At least 7 years of DSH/340B program experience.
  • A bachelor's degree is required.
  • Proficiency in Excel, Word, Outlook, and other applications is required.
  • In-depth understanding of the Federal DSH/340B drug pricing program administered by HRSA/OPA.
  • Excellent knowledge of drug brand and generic names, uses, doses, dosage forms, and package sizes.
  • Understanding of retail and hospital pharmacy financial and business processes.
  • Familiarity with compliance and auditing concepts.
  • Ability to quickly learn new technologies and computer software programs.
  • Ability to provide targeted verbal and written communication.
  • Analytical and process redesign skills, including problem-solving, quantitative reasoning, and workflow process skills.
  • Ability to navigate challenging conversations and handle sensitive matters calmly and firmly.
  • Ability to maintain strict confidentiality of employee, patient, and organizational information.

Responsibilities

  • Ensure policies and procedures are followed at all points of service participating in the 340B Drug Pricing Program, and serve as the institutional expert on program qualifications, policies, and procedures.
  • Develop and implement a continual compliance plan to address evolving risks in a timely manner, and monitor access to pharmacy information systems to ensure appropriate controls.
  • Manage a team of auditors and compliance analysts conducting routine, random, and targeted drug ordering, receiving, and dispensing audits for hospitals, ambulatory pharmacies, and contract pharmacies; report audit results and variances through appropriate channels.
  • Administer third-party pharmacy administrative systems, including Macrohelix and CVS/WellPartner.
  • Monitor policy changes affecting the 340B Program, including HRSA/OPA rules, Medicaid changes, and audit requirements, and ensure Baystate Health policies, processes, and procedures reflect program requirements.
  • Ensure the HRSA 340B OPAIS Database is accurate for all system-covered entities and complete annual HRSA recertification; serve as the primary contact for government (HRSA) audits of the DSH 340B program.
  • Understand the relationship between pharmacy transactions and systems, and coordinate external compliance assessments with outside firms when appropriate.
  • Assess risk, make recommendations, and establish and implement corrective action plans to minimize or eliminate risk and improve and sustain compliance in collaboration with corporate compliance and legal counsel.
  • Develop and maintain external relationships with legal, compliance, and revenue advisory stakeholders, and internal relationships with wholesalers, manufacturers, contract pharmacies, and split-billing software vendors.
  • Partner with the BH Director to facilitate pharmacy contract negotiations and GPO/PVP relationships.
  • Represent the BH 340B program in work with drug manufacturers and government oversight organizations to resolve 340B discrepancies.
  • Collaborate to ensure the accuracy and integrity of drug price files, provider files, software interfaces, and payor schedules; review purchasing optimization methods and ensure efficient procurement of drugs and related medical supplies.
  • Oversee 340B automation and system integration across multiple platforms; monitor pharmacy information system access and controls to ensure HIPAA and 340B compliance; integrate data files from systems and vendors into automated workflows; and collaborate with I&T teams on artificial intelligence software.
  • Attend and present at relevant DSH/340B external conferences, seminars, and internal meetings to share knowledge and minimize compliance risks; monitor industry publications, media, and literature for information on interpretations, government rulings, suggestions, and approaches to improve program participation.
  • Lead the BH 340B Executive Oversight Committee, create agendas, and develop monthly, quarterly, and yearly audit metrics.
  • Manage a team of compliance analysts to optimize and maintain 340B compliance across all BH Covered Entities.
  • Train and educate 340B compliance analysts and handle related HR activities.
  • Facilitate, organize, and lead 340B Leaders meetings for the eastern region.

Desired Qualifications

  • At least 10 years of DSH/340B program experience.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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