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Morris-Jenkins

Heating, cooling, and plumbing services

Electrical Manager

ElectricalPosted on Nov 11
Full-timeCharlotte, NC, USA$115k - $175k /yrIn-person

About the Job

Requirements

  • At least five years of operations management experience.
  • Hold North Carolina and South Carolina electrician licenses.
  • Have experience growing a team or department.
  • Have exceptional customer service skills.
  • Be able to devise creative solutions, exercise independent judgment, and make appropriate decisions.
  • Work accurately and efficiently while managing multiple tasks.
  • Adhere to and enforce the company’s core values and core purpose.
  • Have basic computer skills.
  • Have strong mechanical aptitude.
  • Have excellent oral and written communication, interpersonal, and presentation skills.
  • Fluently speak, read, and write in English.
  • Have a valid local driver’s license with an acceptable driving record.
  • Have an acceptable criminal background record.
  • Pass drug screening and abstain from drug use.
  • Maintain reliable and punctual attendance.
  • Meet the stated physical demands, including infrequent climbing, crawling through confined spaces, and lifting one’s own bodyweight to access attic scuttle holes; reasonable accommodations may be made.
  • Use personal protective equipment as directed by company policy.

Responsibilities

  • Manage the electrical service team and support its growth.
  • Ensure team members receive the training and attention needed to perform their work.
  • Mentor and train electricians in technical and customer-service skills.
  • Manage schedules, performance, and work standards.
  • Coordinate across departments to book calls, dispatch electricians to customers’ homes, and ensure customers receive needed services.
  • Guide technicians and supervisors, lead meetings, and develop the electrical department’s culture.
  • Build relationships and develop processes that make it easier for customers to obtain services.
  • Lead weekly meetings and keep other teams updated on the electrical team’s needs and performance.
  • Address customer concerns and resolve miscommunications between customers and electricians.
  • Improve efficiency by simplifying processes and reducing wasted materials, time, and money while maintaining work standards.
  • Perform the job typically in an office environment, with infrequent work in extreme weather or confined residential spaces and possible exposure to fumes, chemicals, loud noise, UV light, and other hazards.

Desired Qualifications

  • Prior management experience successfully leading and overseeing a team of 50 or more direct or indirect reports.

About the Company

Morris-Jenkins

Heating, cooling, and plumbing services

Morris-Jenkins provides heating, cooling, and plumbing services in the Charlotte area, serving homes with expert repairs, maintenance, and installations. Their approach is to respond quickly through a local office: when you call, you speak with a real local employee who dispatches a trained technician or plumber to your home. Technicians and plumbers undergo ongoing training to stay prepared for a wide range of home service needs and emergencies. The company differentiates itself with a family-like culture, 24/7 availability (including holidays and late nights), and a consistent emphasis on dependable, in-home service. Morris-Jenkins messages itself as a trusted local partner, reinforced by multiple “Top Workplace” awards, and a focus on caring for customers like family. The goal is to be a reliable, nationwide-quality home services provider in the Charlotte area, helping customers quickly and effectively solve heating, cooling, and plumbing problems while building long-term trust.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
1958

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