Director Care Management

Where You’ll Work

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Job Summary and Responsibilities

As our Director of Care Management, you will be a central figure providing strategic leadership and comprehensive operational oversight for all care management programs, ensuring integrated, high-quality, and cost-effective patient care across the continuum.

Every day, you will expertly manage multidisciplinary care coordination teams, collaboratively developing and implementing strategic plans to optimize patient flow, resource utilization, and discharge planning. You will also oversee regulatory compliance, quality metrics, and cultivate strong relationships with physicians, payers, and post-acute providers, driving innovation while maintaining high standards of patient advocacy.

To be successful in this role, you will combine robust healthcare leadership experience, a proven track record in comprehensive care management, and an exceptional ability to inspire diverse clinical teams. You will demonstrate a strategic mindset for system-level planning, strong financial acumen related to value-based care, and thrive in a dynamic, high-growth environment dedicated to transforming healthcare delivery.

• Direct the planning, implementation and daily operation of the hospital care management program and social service program in compliance with regulatory and accreditation agencies.
• Accepts multiple management tasks to handle financial, operations, managed care and staffing issues within the Center for Integrated Care department.
• Serves as clinical advisor to care management across the continuum of care for all payment programs. This includes participation in program development, facility network development and relations, and physician network development and relations; patient tracking across the continuum of care; and decisions regarding alternatives to acute care which consider quality and financial factors.
• Maintains relationships with medical staff members, vice presidents, nurse managers, department manager and technical directors to support intradepartmental goals and advise on activities pertaining to outcomes, case and social management.
• Plans, organizes, directs and controls the operational activities of the Center for Integrated Care (CIC), assuming responsibility for quality and productivity. Develops, Implements and administers departmental policies and procedures.
• Develops and adheres to budget recommendations, administration of operating and capital budget, approval of all financial expenditures, and reconciliation of budget variances.

Job Requirements

Required

• Bachelors Other and seven (7) years experience in the discipline, upon hire and
• five (5) years leadership experience
• Registered Nurse: TX, upon hire