Director, Value-Based Care Partner Success

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Director, Value-Based Care Partner Success is responsible for the strategic oversight, operational readiness, and performance optimization of value-based care provider partnerships. This leader serves

as the primary liaison between internal market teams and provider organizations, ensuring successful implementation, governance, and performance of value-based arrangements. The Director partners closely with General Managers, Provider Relations, Network Management, Clinical Operations, Innovation, Finance, and Analytics teams to drive joint accountability for clinical, operational, quality, and financial outcomes. This role leads partner onboarding, program deployment, governance structures, and performance improvement initiatives while identifying opportunities to advance innovation and value-based care capabilities.

You Will

• Value-Based Care Partnership Leadership • Serve as the primary strategic partner to provider organizations participating in value-based care programs. • Partner closely with General Managers(GMs), Network Management, and Provider Relations teams to strengthen provider engagement and alignment. • Foster executive-level relationships with physician leaders, medical groups, health systems, and operational stakeholders. • Act as a trusted advisor to provider partners on performance improvement, population health strategies, and value-based care transformation.
• Joint Operating Committee (JOC) Leadership and Governance • Lead the design, preparation, and facilitation of Value-Based Care Joint Operating Committees (JOCs). • Coordinate development of meeting content, performance reporting, strategic priorities, and action plans. • Support partnership governance related to risk pools, incentive structures, and shared accountability models. • Drive alignment on clinical, operational, quality, utilization, and financial performance objectives.
• New Partner Implementation and Readiness • Design, maintain, and execute a comprehensive New Partner Playbook for value-based care organizations. • Lead cross-functional readiness activities to support successful onboarding of new provider partners, coordinating field readiness planning across operational and clinical teams. • Monitor implementation milestones and proactively address barriers to successful launch.
• Population Health Strategy and Innovation • Partner with Clinical Center of Excellence team to identify provider and member needs, and prioritize population health opportunities and translate insights into actionable initiatives. • Serve as a key stakeholder in the innovation pipeline by identifying, evaluating, and advancing solutions that improve provider performance and member outcomes. • Champion adoption of care management, utilization management, transitions of care, and other population health programs among provider partners.
• Value-Based Contract Assessment and Development • Provide strategic recommendations regarding partner readiness, performance potential, and support requirements for potential VBC partnerships. • Collaborate with Network Management, Finance, and Actuarial teams to inform value-based care strategy and contract design.
• Cross-Functional Leadership • Lead complex initiatives requiring coordination among clinical, operational, analytics, finance, and provider-facing teams. • Build alignment across departments to ensure successful execution of provider partnership strategies.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Supervisory Responsibilities Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.)

Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned.

Your Qualifications

• 8+ years of progressive healthcare experience in value-based care, provider partnerships, managed
• care, population health, or healthcare operations
• 5 years of leadership experience managing programs, teams, or strategic initiatives
• Bachelor’s Degree required in Healthcare Administration, Business, Public
• undefined
• Experience working with risk-bearing provider organizations, medical groups, IPAs, ACOs, or health
• systems.
• Strong understanding of value-based reimbursement models, risk arrangements, provider economics,
• and population health management.
• Demonstrated success leading cross-functional initiatives and provider-facing programs.
• Strong analytical, financial, and executive communication skills.

Preferred Education, Certifications and Experience

• Graduate or Advanced Degree or equivalent Experience MBA, MHA, MPH, or related advanced degree
• Medicare Advantage experience.
• Experience with delegated models and shared-risk contracting.
• Knowledge of quality programs, STARS, HEDIS, risk adjustment, and total cost of care management.

Competencies

• Leadership - Leads leaders and translates organizational strategy into departmental direction
• Business Insight - In-Depth understanding of the business
• Problem Solving - Addresses complex, systemic issues and makes decisions with long-term
• undefined
• Strategic Mindset - Sets departmental direction, integrates cross-functional priorities, and creates
• undefined
• Communication - Communicates departmental strategy, influences senior stakeholders, and builds commitment across functions

Skills/Abilities

• Ability to build trusted, executive-level relationships with provider organizations and influence alignment on value-based care priorities.
• Strong strategic, analytical, and financial acumen with the ability to translate performance data into actionable improvement strategies.
• Demonstrated ability to lead complex, cross-functional initiatives and drive accountability across clinical, operational, financial, and provider-facing teams.
• Excellent executive communication, facilitation, negotiation, and problem-solving skills in complex healthcare environments.

What's in it for you?

• Base Pay Range: $147,900-$214,030 Salary + Incentive Plan
• Work Mode: Hybrid, California-based, Greater LA area
• Out of Town Travel: Occasional
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-NL1 #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)