Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.

About the role

Autopilot is Blend's AI agent product for mortgage and lending operations. It works inside the lending workflow to take on the repetitive, high-volume tasks that drive cycle time, starting with in-product automation and extending toward deeper capabilities such as pre-underwriting. Autopilot is one of Blend's most important bets, with direct executive sponsorship and active co-development with some of the largest lenders in the country.

We are hiring a Head of Product to own Autopilot as a business. You will define what the agents do, how their performance is measured, and how capabilities proven with individual customers become productized offerings that every customer can adopt. You will work hand in hand with our AI engineering team, our forward-deployed teams working directly with customers, and our go-to-market organization. You will report to our Head of Product, with direct exposure to the CEO and executive leadership.

What you will do

Own the in-product Autopilot roadmap, prioritizing agent capabilities by their measurable impact on loan cycle time, cost per loan, and operations team productivity.
Own Autopilot's commercial model: pricing and packaging across in-product, MCP, and solution-delivery offerings, and adoption at live customers so purchased capability becomes transacted volume.
Turn learnings from forward-deployed customer engagements into generalized, productized capabilities, deciding what graduates from custom build to core product.
Define the evaluation and quality framework for agent behavior: accuracy, guardrails, human-in-the-loop review, and auditability appropriate for regulated lending workflows.
Partner with AI engineering on model, tooling, and harness decisions, and translate technical capability into a roadmap with clear customer outcomes.
Work directly with design partner customers in discovery, pilot design, and rollout, and build the feedback loop from live production usage back into the roadmap.
Define Autopilot's measurement and reporting story so customers can see the value the agents deliver, and so Blend can price and package with confidence.
Support go-to-market with positioning input, demo narratives, and roadmap content for customer advisory board and executive audiences.

What you will bring

10 or more years of product experience, including leadership of an AI, ML, or automation product with real production usage and commercial accountability for its results.
Domain experience in mortgage, home equity, or consumer lending operations, with fluency in the loan lifecycle to be credible with lending executives.
Strong instinct for agent and LLM product design: evaluation, prompt and tool design, human-in-the-loop patterns, and knowing when a workflow is ready for autonomy.
Comfort operating in a domain with high accuracy and compliance requirements, and designing products that earn trust from risk and operations stakeholders.
A builder's posture: you prototype, you get into the data, and you use AI tools daily in your own work.
Experience working directly with enterprise customers in discovery and pilots, and turning individual customer wins into repeatable products.
Crisp written and verbal communication, with the ability to present to executives and customer leadership.

Nice to have

Engineering background or a technical path into product, with credibility partnering with AI engineering teams.
Experience in a forward-deployed engineering or solutions model.
Familiarity with underwriting, income and asset verification, or loan quality processes.

Compensation:

Base Salary Range: $163,000 – $191,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.)
Bonus (if applicable): Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives.
Equity : Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success.

Our Benefits at a Glance

We offer a comprehensive and competitive benefits package designed to support your health and work-life balance.

Health & Wellbeing

We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low.
Company-paid life, short-term, and long-term disability coverage
Generous PTO, holidays, and maternity/parental leave
Employee Assistance Program (EAP): mental health, legal, childcare & eldercare, financial planning, college search, and more
Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance
Monthly wellness stipend for fitness, mental health, and well-being
Additional perks: Milk Stork, pet insurance, and paid volunteer time off

Growth & Future

401(k) retirement plan with company match
Pre-tax savings: healthcare & dependent care FSAs, Limited Purpose FSA, and HSA

About the company

Blend builds a digital platform that streamlines loan processing for banks, credit unions, and other lenders, handling everything from loan application to closing. Its Consumer Banking Suite offers configurable lending and deposit tools that work online or in-branch, using automated verifications, instant pre-approvals, and electronic closings to speed up the process. The platform is modular and no-code, so institutions can tailor customer journeys and replace paper-heavy workflows with data-driven automation. The goal is to help financial institutions cut costs, speed loan processing, and convert more borrowers into customers.

Company Size

501-1,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2012

Get referred to Blend

See people who can refer or advise you

Simplify's Take

What believers are saying

August 13, 2026 Blend-Prove integration cut application drop-off 16% and manual entry 54%.
September 23, 2026 Alliant Credit Union expanded Blend deployment across homebuying workflows.
Q2 2026 cash flow turned positive at $7.7 million, funding Autopilot rollout and sales.

What critics are saying

February 2026 cut 12 jobs; another 2025 reduction eliminated 24 positions, signaling persistent austerity.
Q2 2026 revenue was $33.8 million, while public shares traded near $1.95 on August 6.
Haveli’s $150 million preferred stake and redemption overhang constrain equity upside if growth stalls.

What makes Blend unique

Blend’s July 1, 2026 Autopilot automates pre-underwriting across credit, income, and compliance.
March 1, 2026 title sale makes Blend a focused platform-first lending software vendor.
Its MCP-based Autopilot opens lender workflows to AI agents without rebuilding core systems.

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Benefits

Meaningful equity and a 401(k) plan
Comprehensive health benefits
Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
16 weeks of paid parental leave
Generous vacation policy
Work from home office set up stipend and internet stipend during COVID-19

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

-1%

Business Wire

Oct 12th, 2026

Blend Autopilot signs tenth lender, now handling 3,500 new loans a week

Blend Labs (NYSE: BLND) said a tenth lender has signed on to Blend Autopilot, its AI layer for home lending. The milestone comes six months after Autopilot began working on live loans and three months after it became commercially available. New customers include Whatcom Educational Credit Union and Gate City Bank. Autopilot now handles an average of more than 3,500 new loans a week, an annualised pace of nearly 200,000. Earlier results showed 10% to 15% higher pull-through, cycle times cut by two to four days, and 4.5 hours of fulfilment work automated per loan. Onity Mortgage, which serves 1.4 million customers, began with Autopilot's pre-underwriting agent. Patrick Joyce, vice president of digital products, said cycle times are improving.

Business Wire

Sep 26th, 2026

Blend Labs Announces Strategic Partnership with Haveli Investments, including $150 Million Investment

Blend Labs, Inc. (NYSE: BLND), (“Blend” or the “Company”), a leading provider of cloud banking services, and Haveli Investments (“Haveli”), a technology-focu...

Note Servicing Center

Sep 15th, 2026

Related posts.

Related posts. Alliant Credit Union is moving its mortgage and home-equity origination experience onto Blend's digital lending platform, giving its membership a unified, automated path from prequalification through application and toward digital closing. The integration centralizes intake, document collection and workflow orchestration on a single vendor stack, aiming to reduce manual touchpoints, shorten cycle times and improve application completion. For members, the move promises a more consistent, mobile-first experience with clearer eligibility signals and streamlined disclosures; for operations, it enables standardized data flows that support higher straight-through processing rates and better loan-level analytics. The shift reflects industry momentum toward integrated platforms that replace disparate point solutions to improve efficiency and conversion. From an operational and strategic perspective, adopting a single digital mortgage stack should lower per-loan processing costs, reduce exception volume and free capacity for product development and advisory sales. The change also concentrates third-party reliance, increasing the importance of robust integration testing, vendor oversight and compliance controls to manage fair-lending, data privacy and closing integrity. Credit unions evaluating similar moves will need to balance digital convenience with member education and the retention of human support for complex transactions. Overall, the implementation positions the institution to accelerate product innovation across purchase, refinance and home-equity channels and to sharpen competitive parity with banks and fintechs that have modernized origination pathways. - Partnership with Blend: Migrates mortgage and home-equity workflows onto a single, end-to-end digital lending platform to streamline origination. - Membership impact: Extends a more automated, mobile-friendly borrowing experience to nearly one million members, improving access and consistency. - Workflow scope: Covers prequalification, application intake, document collection and the pathway to digital closing, reducing manual handoffs. - Operational benefits: Expected reductions in cycle times, fewer exceptions, better data quality and improved straight-through processing potential. - Risk and controls: Heightens the need for integration testing, vendor management and compliance oversight around privacy, fair-lending and closing procedures. - Strategic positioning: Frees capacity for product innovation and improves competitiveness versus banks and fintechs with modern origination stacks. Note Servicing Center provides professional, fully compliant loan servicing for private mortgage investors so they can avoid the aggravation of servicing their own loans and just relax and get paid. Contact Note Servicing Center today for more information. Disclaimer The information provided in this article is for general educational and informational purposes only and does not constitute legal, financial, investment, tax, or professional advice. Note Servicing Center, Inc. is a licensed loan servicer and does not provide legal counsel, investment recommendations, or financial planning services. Reading this content does not create an attorney-client, fiduciary, or advisory relationship of any kind. Nothing in this article constitutes an offer to sell, a solicitation of an offer to buy, or a recommendation regarding any security, promissory note, mortgage note, fractional interest, or other investment product. Any references to notes, yields, returns, or investment structures are illustrative and educational only. Past performance is not indicative of future results, and all investments involve risk, including the potential loss of principal. Note investing, real estate transactions, and lending activities are subject to federal, state, and local laws that vary by jurisdiction and change over time. Before making any decision based on the information in this article, you should consult with a qualified attorney, licensed financial advisor, certified public accountant, or other appropriate professional who can evaluate your specific circumstances. Some articles on this site include hypothetical stories, examples, and scenarios created to illustrate concepts and demonstrate the types of situations Note Servicing Center, Inc. handles. Any names, companies, properties, and circumstances in these examples are fictitious or have been anonymized to protect confidentiality, and any resemblance to actual persons or entities is coincidental. These examples do not describe specific clients and do not guarantee any particular outcome. Some content may be created with the assistance of generative AI tools and may contain errors or omissions. While Note Servicing Center make reasonable efforts to ensure the accuracy of the information presented, Note Servicing Center, Inc. makes no warranties or representations regarding the completeness, accuracy, or current applicability of any content. Note Servicing Center disclaim all liability for actions taken or not taken in reliance on this article.

Prove

Aug 13th, 2026

Blend and Prove cut application drop-off by 16% for banks and credit unions.

Blend and Prove cut application drop-off by 16% for banks and credit unions. August 13, 2026 Key takeaways. 16% fewer abandoned applications: Financial institutions using Blend's integration with Prove Pre-Fill reduced application drop-off by an average of 16%. 54% less manual data entry: The integration securely pre-populates verified personal information, cutting the fields applicants must complete themselves by 54%. Faster, more reliable onboarding: Applicants are verified through their mobile devices, accelerating account opening while reducing errors and improving confidence in customer data. Security without added friction: Blend and Prove position identity verification as both a fraud-prevention measure and a way to create a simpler customer experience. Better conversion from existing traffic: By turning more applicants into account holders, banks and credit unions can support account growth and improve returns on their digital marketing investments. The modern way of proving identity. Trusted by 2500+ leading companies to reduce fraud and improve consumer Read the article: Turning Vision Into the Internet's Trust Infrastructure Turning Vision Into the Internet's Trust Infrastructure Prove's 2026 Inc. 5000 recognition reflects its growth and leadership in persistent identity management, deterministic identity, and trusted AI agents. August 12, 2026 Read the article: The Missing Layer in Agentic AI The Missing Layer in Agentic AI Learn how merchants can prepare for agentic commerce by verifying AI agents, securing checkout authorization, and structuring product data for LLMs. August 12, 2026 Read the article: Attackers Have Industrialized the Moment of Urgency: The Hidden Cost of OTP Nobody Talks About Attackers Have Industrialized the Moment of Urgency: The Hidden Cost of OTP Nobody Talks About Discover the hidden costs of SMS OTPs, from fraud and failed delivery to customer abandonment, and how passkeys and persistent authentication reduce risk. August 3, 2026 Ready to get started? Talk to an expert today. Trusted by 2,000+ leading companies to reduce fraud and improve consumer experiences, Prove is the world's most accurate identity verification and authentication platform.

WTOP

Aug 6th, 2026

Blend Labs: Q2 earnings snapshot.

Blend Labs: Q2 earnings snapshot. August 6, 2026, 5:37 PM NOVATO, Calif. (AP) - NOVATO, Calif. (AP) - Blend Labs Inc. (BLND) on Thursday reported a loss of $1.5 million in its second quarter. The Novato, California-based company said it had a loss of 3 cents per share. Earnings, adjusted for stock option expense and amortization costs, were less than 1 cent on a per-share basis. The cloud-based platform for financial companies posted revenue of $33.8 million in the period. For the current quarter ending in September, Blend Labs said it expects revenue in the range of $31.5 million to $33.5 million. In the final minutes of trading on Thursday, the company's shares hit $1.95. A year ago, they were trading at $3.58. This story was generated by Automated Insights (http://automatedinsights.com/ap) using data from Zacks Investment Research. Access a Zacks stock report on BLND at https://www.zacks.com/ap/BLND

Blend

Head of Product - Autopilot

About the job