Circle K

Global convenience stores and fuel stations

Food Prep Lead

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeFranklin, TN, USANo salary listedIn-person

About the Job

Requirements

Applicants must be at least 18 years old.
A high school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience is required, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills, is required.
Ability to communicate information and ideas clearly and understandably is required.
Ability to handle customers and unanticipated problems or events using standard procedures is required.
Ability to work as scheduled and arrive on time is required.
Ability to accurately operate equipment such as hot or cold beverage dispensers, grills, ovens, fry stations, and other machines or tools is required.
Ability to perform the essential duties and physical functions and to work in the described conditions is required.
Ability to occasionally work in cold or warm temperature extremes, including walk-in coolers or freezers and outdoors, is required.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist is required.
Ability to grasp, reach, and manipulate objects with hands for the entire shift, requiring eye-hand coordination, is required.
Ability to push or pull with arms using up to 20 pounds of force is required.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull is required.
Ability to communicate orally and operate a cash register or computer keyboard is required.
Ability to work alone and stand or walk for an entire shift is required.
Ability to occasionally work in noisy conditions and climb a ladder to store or retrieve materials or place and remove signs may be required.

Responsibilities

Ensure grocery deliveries are accurate, stocked, attractively displayed, and priced correctly in accordance with company guidelines for sales, profitability, and customer service.
Complete build-to’s for ordering or purchasing merchandise.
Maintain inventory by checking in deliveries, pricing items, and stocking merchandise according to the schematic.
Validate deliveries by verifying invoices, reviewing discrepancies with the Store Manager, and bringing outdated merchandise to the Store Manager to confirm charges match deliveries.
Prepare displays by assembling, dating, and price-marking in-store displays.
Rotate food items and monitor quality and freshness measures to protect customers from illness.
Monitor and maintain the food preparation area and display cases to attract and retain customers.
Assist with training new associates, emphasizing excellent customer service, when necessary.
Monitor and organize inventory to prevent items from being out of stock.
Use and coach food service staff to use suggestive selling and other techniques to maximize sales.
Make price changes in accordance with company or brand guidelines and place advertising and pricing signage inside or outside the facility, including on marquees, ceilings, walls, and windows.
Provide prompt, courteous, friendly, attentive customer service; greet customers as they enter the area and thank them as they leave.
Resolve or help resolve routine customer concerns within established guidelines.
Report to work on time and follow the dress and appearance code.
Prepare and serve quality food and beverages to meet customer needs.
Maintain a safe and clean work environment by following procedures, rules, and regulations; sweep and mop or clean floors; dust or wash windows, counters, displays, store areas, and bathrooms; and pick up and dispose of trash, litter, or debris.
Inspect store facilities and equipment for safety, cleanliness, and proper working order.
Clean, sanitize, and maintain food service equipment to protect customers from illness.
Notify the Store Manager of inventory or operating discrepancies.
Receive and sign vendor deliveries and verify product quality and quantity when needed.
Follow company or brand guidelines for product breakage or spoilage.
Supervise food prep employees preparing and serving food and performing related duties in the Store Manager's absence.
Coach and train new employees to perform their duties in accordance with company or brand operating, conduct, and performance standards.
Monitor customer traffic and adjust operations to decrease waiting time; reschedule or reassign employees' duties based on operational or discipline needs.
Assist with employee counseling and provide feedback to help employees improve performance.
Follow and ensure food prep employees follow applicable government laws, health and safety codes, food brand inspection standards, and company policies, procedures, and standards; seek guidance from the Store Manager or appropriate management areas on legal questions or obligations.
Assist the Store Manager in maintaining a safe environment for employees and customers and protecting company assets, including information, cash, product, equipment, and property.
Report incidents such as employee or customer injuries, theft, property damage, improper sanitation, or waste disposal to the Store Manager.
Report situations in which unsafe, unlawful, or unethical conduct is or might be occurring.
Attend job-related meetings, which may require working irregular hours.
Maintain intradepartmental workflow by fostering cooperation.
Comply with company policies and procedures.
Contribute to team efforts by accomplishing related results as needed.
Perform duties with minimal supervision and perform other duties as assigned by the Store Manager.
Keep accurate timekeeping records and ensure employees do the same.
Take inventory of supplies and equipment when needed.
Perform approximately 95% of work indoors, with required cleaning of parking lots and gas pumps and removal of garbage.
Work in occasional extreme cold temperatures in a walk-in cooler or freezer and encounter occasional noise.

Store 4703914: 1501 New Highway 96 West, Franklin, Tennessee 37064

Shift Availability

Days (Weekdays + Weekend Availability Required)

Job Type

Full time

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

Food Merchandising:

Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly.

Completes build-to’s for ordering/purchasing merchandise.

Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic.

Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered.

Prepares displays by assembling, dating and price marking in-store displays.

Rotate food items, monitoring quality and freshness measures to protect our customers from illness

Monitor and maintain food preparation area and display cases to attract and retain customers

Assist training new associates (with an emphasis on excellent customer service) when necessary

Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase

Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales.

Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.

Greets customers as they enter the area and thanks customers as they leave.

Resolves or assists to resolve routine customer concerns within established guidelines.

Reports to work on time and follows the dress and appearance code.

Prepare and serve quality food and beverage to satisfy the needs of the customer

Facility Condition: Maintains safe and clean work environment by complying with procedures, rules and regulations.

Sweeping and mopping or cleaning floors.

Dusting and/or washing windows, counters, displays, store areas and bathrooms.

Picking up and disposing of trash, litter or debris.

Inspect store facilities and equipment for safety, cleanliness, and proper working order.

Clean, sanitize, and maintain food service equipment to protect our customers from illness

Financial Controls: Notifies the Store Manager of any inventory or operating discrepancy.

May receive and sign vendor deliveries and verify quality and quantity of product.

Follows Company and/or brand guidelines for product breakage or spoilage.

Staffing Controls: Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager.

Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.

Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.

Assists with counseling of employees and provides feedback to help employees improve performance.

Internal/External Controls: Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business. Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations.

Security Controls: Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment and property.

Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager.

Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative:

Attends job-related meetings (may be required to work irregular hours).

Maintains intradepartmental work flow by fostering a spirit of cooperation.

Comply with company policies and procedures

Contributes to team effort by accomplishing related results as needed.

Performs all duties with minimal supervision.

Performs other duties as assigned by the Store Manager.

Keeps and ensures all employees keep accurate time keeping records.

May take inventory of supplies and equipment.

JOB REQUIREMENTS:

Minimum age of 18 years old.
High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience.
Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills.
Ability to communicate information and ideas in a clear and understandable manner.
Ability to deal with customers, unanticipated problems or events using standard procedures.
Ability to work as scheduled including arriving to work on time.
Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools.
Ability to perform essential duties and physical functions described below.
Ability to work in the conditions described below.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position may include:

Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
Take out the garbage during the day or early evening hours, etc.
Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
Exposure to occasional noise

Work with minimum direction and periodic supervision

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:

Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.)
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
Able to reach overhead for objects
Ability to bend and twist at waist
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to stoop, kneel, squat, bend, push, and pull
Ability to work alone
Be exposed to occasional noise
Ability to stand and/or walk for an entire shift
May require climbing a ladder to store and retrieve materials or place and remove signs

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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About the Company

Circle K

Global convenience stores and fuel stations

Circle K operates an international network of convenience stores and fuel stations across Europe. At each location, customers can refuel or fast-charge electric vehicles, wash their car, and purchase coffee, fresh food and everyday items, plus access fuel cards and mobility services for business fleets. The experience is a one-stop shop where customers can pay at the pump, add services like car wash, and manage fleet needs through integrated mobility solutions. By combining a large network with fuels, charging, quick-service food, and fleet tools, Circle K differentiates itself from rivals and aims to serve both individual drivers and businesses with convenient energy and mobility options.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Tempe, AZ
Founded: 1951

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