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PCI Pharma Services

Pharmaceutical packaging and contract services

Commercial Project Manager

Project ManagementUpdated on Nov 13
Full-timeRockford, IL, USA

About the Job

Requirements

  • A bachelor's degree in a related field and/or 3–5 years of related experience and/or training.
  • College-level mathematical skills.
  • Intermediate computer skills, including the ability to perform more complex computer tasks and knowledge of various computer programs.
  • Full professional proficiency to speak, read, and write fluently and accurately at levels pertinent to professional needs.
  • Very high reasoning ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and deal with abstract and concrete variables.
  • Ability to travel.

Responsibilities

  • Manage designated customer projects and serve as the primary relationship point of contact to ensure goals and objectives are accomplished within the prescribed timeframe and budget while adhering to applicable regulations and protocol requirements.
  • Support exceptional client satisfaction and business performance metrics, contributing to project success and long-term customer management.
  • Manage overall program delivery for assigned projects using appropriate project-planning tools; communicate milestones, critical-path activities, and responsibilities to ensure deliverables meet customer requirements and agreed timelines.
  • Serve as the primary customer contact for timelines, budgets, customer expectations, and general inquiries.
  • Support Business Development with review of quotes and proposals for accuracy, as necessary.
  • Assist with customer supply agreements and contracts during project development.
  • Interpret and ensure compliance with purchasing authorization in the supply agreement.
  • Collaborate with customers on component and artwork changes, verify quoted pricing, re-price when necessary, and communicate price variances to management.
  • Lead project-team and technical kickoff meetings for assigned projects.
  • Forecast and manage project expenses within budget, and generate customer invoices and billing with supporting documentation.
  • Review and approve internal customer-based specifications for packaging components and processes.
  • Suggest packaging solutions related to design and specification management.
  • Coach, mentor, and supervise Associate Project Managers.
  • Facilitate lessons learned at project conclusion, capture best practices and feedback, and develop solutions and action plans for future projects.
  • Understand and analyze contribution margin and gross margin for each project.
  • Meet budget objectives and communicate adjustments to the Business Unit Manager.
  • Establish and facilitate effective meetings and a communication plan for each project.
  • Lead or facilitate quarterly business review meetings.
  • Participate in continuous-improvement projects.
  • Manage customer visits to PCI.
  • Train and onboard new employees in the same role, as requested.
  • Adhere to PCI, current Good Manufacturing Practice, and Good Clinical Practice policies, procedures, and rules.
  • Use key software platforms for client data reporting and project status.
  • Work overtime and/or weekends when required; maintain attendance as an essential function; perform other duties as assigned by the Manager or Supervisor.

Desired Qualifications

  • Effectively present information to different audiences as required by the job.
  • Identify and resolve problems in a timely manner.
  • Demonstrate success in managing employees.
  • Demonstrate willingness to make decisions.

About the Company

PCI Pharma Services

Pharmaceutical packaging and contract services

PCI Pharma Services provides end-to-end pharmaceutical packaging and related services, including folding cartons, labels, contract packaging, clinical services, and brand protection, acting as a one-stop source for healthcare product development and commercialization. It handles packaging operations from cartons and labels to contract packaging and labeling, plus clinical packaging and brand protection, with processes built on cGMP and ISO compliance, lean manufacturing, and ongoing R&D, supported by mandatory training and strict security, hygiene, and inspections. It differentiates itself with eight decades of experience and a broad, integrated service suite under one roof, reducing risk and handoffs for clients. Its goal is to be a trusted packaging partner that delivers reliable, compliant, and scalable solutions so healthcare brands stay protected and clients can focus on their core business.

Company size
1-10
Company stage
Debt Financing
Total funding
$4B
Headquarters
Burlington, Canada
Founded
1971

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