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Josys

SaaS management and device lifecycle platform

Project Lead - Endpoint Management

Project ManagementConfirmed live in the last 24 hours
Full-timeJapanNo salary listedIn-person

About the Job

Requirements

  • At least one year of customer-facing experience in sales, customer success, project management, IT consulting, or a similar role.
  • Ability to manage multiple customers or projects concurrently.
  • Experience driving work forward by involving teams or related departments.

Responsibilities

  • Conduct customer kickoff, regular, and monthly meetings.
  • Manage implementation project schedules, issues, and risks.
  • Interview customers about their operating status and provide initial system configuration and implementation support for Endpoint Management services.
  • Respond to customer inquiries at the second-line support level and resolve issues.
  • Propose service-specification improvements and build and standardize operational workflows.

Desired Qualifications

  • Experience supporting SaaS or IT service implementation and onboarding, or project management.
  • Experience building, improving, or standardizing business workflows.
  • Understanding of corporate IT, SaaS, and device management, including mobile device management and Endpoint Management.
  • Experience using Excel, Google Spreadsheet, or SFDC.

About the Company

Josys

SaaS management and device lifecycle platform

Josys provides a cloud-based platform that helps IT departments control both software and hardware across an organization. It centralizes SaaS management (discovery, provisioning, and governance to curb Shadow IT), cost optimization (spending insights to cut waste), and device management (visualizing, tracking, and managing the lifecycle of devices, plus procurement, configuration, and delivery). It also offers many SaaS integrations and features for kitting and a device ledger, enabling streamlined workflows.

Company size
201-500
Company stage
Debt Financing
Total funding
$236M
Headquarters
Tokyo, Japan
Founded
2022

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