T

Thatch

Offers tax-free health budgets for employees

Partner Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$160k - $195kRemote

About the Job

Requirements

  • Five or more years of experience in partner engineering, solutions engineering, technical integrations, or a similar customer-facing technical role.
  • Strong understanding of application programming interfaces, including the ability to read documentation, troubleshoot failures, and diagnose integration issues.
  • Experience owning complex technical problems across multiple systems, stakeholders, or external partners.
  • Confidence working directly with customers and translating technical complexity into clear guidance and solutions.
  • Ability to independently prioritize issues and drive them through resolution.
  • Experience building repeatable processes, documentation, or monitoring practices to improve operational reliability.

Responsibilities

  • Monitor, troubleshoot, and resolve payroll and human resources information system connection issues to ensure integrations work reliably for customers.
  • Partner directly with enterprise customers to test payroll integrations, identify potential issues, and ensure successful launches.
  • Help customers and internal teams navigate complex payroll configurations, integration capabilities, and application programming interface limitations.
  • Work across customers, external partners, and engineering to diagnose problems, remove blockers, and own outcomes.
  • Develop runbooks, monitoring practices, and workflows that improve reliability and reduce recurring issues.
  • Identify patterns and opportunities to improve integrations, customer experience, and engineering efficiency.

Desired Qualifications

  • Experience with payroll, human resources information systems, or benefits platforms, particularly complex enterprise configurations and integrations.
  • Experience working with third-party application programming interfaces and integration partners, such as Finch, Merge, or similar platforms.
  • Experience building internal tools, scripts, or automations to improve integration reliability and reduce manual work.
  • Experience in a forward-deployed engineering or technical solutions role, solving complex customer problems and translating them into scalable technical solutions.

About the Company

Thatch

Offers tax-free health budgets for employees

Thatch helps employers replace one-size-fits-all group health plans with tax-free health budgets (via ICHRA/CHOICE), letting employees buy their own individual insurance and eligible care that fits their lives. It works by integrating with payroll and HR platforms (Gusto, Justworks, Paychex, ADP RUN) and offering Thatch Market, a space to spend leftover budget dollars on wellness and care services (like mental health and diagnostics). It differentiates itself by focusing on employer-funded, customizable health budgets instead of traditional group plans and by connecting deeply with payroll systems and carrier partners to streamline enrollment and spending. Thatch’s goal is to scale adoption of these personalized, tax-advantaged health budgets across more employers, expanding partnerships and tools to help members access the care they need.

Company size
51-200
Company stage
Series C
Total funding
$192M
Headquarters
San Francisco, CA
Founded
2021

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