P

Pilot Fiber

Provides high-speed fiber internet services

Real Estate Account Manager

Full-TimeUpdated
$120k - $150k+ Commuter reimbursement + Wellness reimbursement
Mid, Senior
New York, NY, USA
HybridHybrid in New York City; field work may be required up to 5 days a week, with events outside traditional business hours.
Sales & Account ManagementBusiness Development & Partnerships
No H1B Sponsorship

About the job

Requirements
  • At least 3 years of professional experience in relationship management, account management, or a related field.
  • Willingness to work in the field up to 5 days a week as required and outside traditional business hours; regular event attendance may begin before 8 AM or after 6 PM.
  • Proficiency in Salesforce, GSuite, and other standard sales and relationship-management tools.
  • Ability to work independently with minimal direction.
Responsibilities
  • Build new and nurture existing relationships with commercial real estate partners to keep Pilot top of mind.
  • Host regular check-ins, on-site meetings, and events to strengthen relationships and stay informed about partner needs and potential opportunities.
  • Coordinate, schedule, and manage logistics for partner meetings, property visits, and events.
  • Position Pilot as a strategic partner and trusted resource for building operators, highlighting its differentiation within the competitive internet service provider landscape.
  • Share updates, insights, and best practices with partners about Pilot’s services and the benefits they provide to tenants.
  • Collaborate with internal teams to address partner inquiries promptly and ensure a seamless customer experience.
  • Gather partner feedback to identify areas for improvement and opportunities for additional collaboration.
  • Work with management and marketing to align partnership goals and priorities.
  • Assist in creating and managing materials for partner meetings and events.
  • Document competitive landscape insights, tenant profiles, and demographics within the building portfolio to inform strategic initiatives.
  • Maintain accurate and up-to-date records of partner interactions, building details, and other relevant information in Salesforce CRM.
  • Track and report on partner-relationship health and growth, including engagement levels and opportunities for improvement.
  • Prepare regular reports on relationship-building activities and key performance metrics.
  • Evaluate existing processes, systems, and workflows to improve efficiency and streamline relationship management.
  • Seek opportunities to improve the partner experience through innovative solutions.
Desired Qualifications
  • Experience in commercial real estate is preferred.

About the company

Pilot Fiber builds and operates a fiber optic network in New York to provide high-speed internet and related communications services to businesses. Its products include Dedicated Internet Access, Hosted Voice, IP Transit, CloudConnect, and Ethernet Transport, offered to SMEs and large enterprises. The network delivers dedicated bandwidth with subscription-based plans, supported by partnerships with building owners, channel partners, and real estate brokers to deploy in multiple locations. It differentiates itself through strong customer service and technical support, aiming for reliable uptime and responsive troubleshooting to help clients run operations smoothly in a competitive New York market.

Company Size

201-500

Company Stage

Series B

Total Funding

$36.4M

Headquarters

New York City, New York

Founded

2014

Get referred to Pilot Fiber

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Pilot completed Extenet on August 15, 2026, adding 20+ data centers and NJ routes.
  • March 2026 NJFX expansion opened Cloud Connect, Wavelength, and Ethernet Transport at NJFX.
  • Pilot serves 3,700+ businesses across 1,000+ buildings, strengthening cross-sell and retention economics.

What critics are saying

  • Manhattan has Verizon, Spectrum, Crown Castle, Lightpath, and other overbuilders in every building.
  • Extenet integration adds 200 customers and operational complexity across New Jersey and Manhattan corridors.
  • Pilot Fiber depends on dense metro economics; pricing wars can crush margins by 2027.

What makes Pilot Fiber unique

  • Pilot owns 300+ miles and 1,000+ on-net buildings across NYC metro, since 2014.
  • Pilot controls end-to-end installs in 5-15 days, beating 30-90 day industry timelines.
  • Pilot added New Jersey data centers and direct NASDAQ and NYSE access in August 2026.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Commuter Benefits
  • Wellness Program
  • Paid Vacation

Growth & Insights and Company News

6 month growth

0%

1 year growth

2%

2 year growth

9%
InfraSale
Oct 22nd, 2026
Pilot Fiber secures $330 million to acquire Boldyn Networks in NY and NJ.

Pilot Fiber secures $330 million to acquire Boldyn Networks in NY and NJ. October 22, 2026 Pilot Fiber has raised over $330 million, led by Fengate, to acquire Boldyn Networks' fiber business in New York and New Jersey. This marks Pilot's second acquisition in 2026, following the purchase of Extenet's enterprise fiber business. The investment highlights the growing demand for fiber infrastructure in data centers and could signal further consolidation in the sector. data centers investment site acquisition colocation

The Middle Market
Oct 22nd, 2026
Fengate Backs Pilot Fiber's Deal for Boldyn Networks' Regional Fiber Network

Fengate backs Pilot Fiber's deal for Boldyn Networks' regional fiber network. Fengate Asset Management has agreed to provide more than $330 million in new financing to Pilot Fiber, a New York metropolitan-area enterprise connectivity provider. The investment will support Pilot's acquisition of Boldyn Networks' regional fiber assets and fund the company's continued growth. Pilot's founder and CEO, Joseph Fasone, will continue to lead the company. Pilot provides enterprise fiber connectivity services across the New York metropolitan area. Following the transaction, its owned network is expected to span more than 1,600 route miles of fiber, connecting over 1,200 buildings and 50 data centers. Boldyn's assets will add more than 860 route miles of fiber across New Jersey commercial corridors and expand Pilot's on-net reach into Brooklyn, Queens, the Bronx and Staten Island. Guggenheim Securities served as financial advisor to Fengate, Simpson Thacher & Bartlett provided legal counsel, and Leo Berwick acted as tax and financial due diligence advisor. Goodwin Procter served as legal counsel to Pilot. Sound Point Capital Partners with Ninety One The partnership expands Sound Point's European private credit capabilities into asset-backed lending. To read the entire story, you must be logged in. Talonvest Capital Hires Philippe Castillo Castillo joins Talonvest from Tricon Residential, a portfolio company of Blackstone. To read the entire story, you must be logged in. OpenAI Acquires Orchestra Bio Orchestra Bio provides a platform that helps scientists and drug development leaders collaborate with AI agents in managing complex development programs. To read the entire story, you must be logged in. LSEG Purchases Permira-Backed Octus for $3.54B The deal for Octus will expand its presence in private credit and fixed income data, analytics and workflows. To read the entire story, you must be logged in.

PR Newswire
Oct 22nd, 2026
Boldyn Networks partners with Pilot Fiber to further enhance connectivity throughout the Northeast.

Boldyn Networks partners with Pilot Fiber to further enhance connectivity throughout the Northeast. Oct 22, 2026, 07:00 ET Agreement gives Boldyn access to Pilot Fiber's larger fiber network as the company continues to grow its wireless infrastructure across New York and New Jersey NEW YORK, Oct. 22, 2026 /PRNewswire/ - Boldyn Networks (Boldyn) has entered into an agreement with Pilot Fiber, a New York-headquartered fiber operator, to sell its commercial fiber network assets in New York and New Jersey. The companies are also establishing a long-term strategic partnership that enables Boldyn to draw on Pilot's expansive New York metro network as an even broader backbone for its future wireless infrastructure needs. Upon closing, Pilot's owned footprint will contain more than 1,600 route miles of fiber and connect more than 1,200 buildings and 50 data centers. The transaction is expected to close in the second quarter of 2027, subject to customary closing conditions and regulatory approvals. "This strategic relationship with Pilot gives our fiber customers access to a larger network across New York and New Jersey, while allowing us to sharpen our focus on what we do best: deploying wireless infrastructure that keeps people connected where it matters most. We will continue accelerating our wireless connectivity solutions throughout the region, which includes connectivity at public transportation hubs, government facilities, in-building and large venue locations, outdoor small cells, and infrastructure that benefits public connectivity" said Christos Karmis, Global CEO, Boldyn Networks. New York remains one of Boldyn's most important markets and through this partnership Boldyn will be investing more capital to solve wireless connectivity throughout the region. The company remains committed to providing connectivity behind free public Wi-Fi, as well as state-of-the-art infrastructure in the New York City subway. Together, these services keep millions of citizens, commuters, and visitors connected every day. With this focus, Boldyn is well positioned to continue supporting the ambition of reliable, high-bandwidth connectivity for every resident, local business and visitor. Both Pilot and Boldyn share a commitment to the connected future of New York and New Jersey. "This acquisition unlocks a new level of scale for us," said Joe Fasone, CEO of Pilot. "Boldyn's network reaches deep into the five boroughs to the border of Nassau County, and throughout northern and central Jersey, with strong carrier and enterprise relationships already in place. Now we get to bring the same customer-first experience that's defined Pilot from day one to businesses across a much larger part of the region." Financial terms of the transaction were not disclosed. The Bank Street Group LLC served as exclusive financial advisor to Boldyn Networks in connection with this transaction. Paul Hastings LLP served as legal advisors to Boldyn. About Pilot Fiber Pilot Fiber delivers enterprise-grade connectivity to businesses across the New York metro area through complete network ownership and in-house operational expertise. Since 2014, the company has built a network of 1,600+ miles of modern fiber infrastructure throughout the New York metro area, serving 4,000+ businesses across 1,200+ buildings with a full suite of services: Dedicated Internet Access, Ethernet Transport, Dark Fiber, Wavelength, and IP Transit. Pilot's end-to-end ownership model delivers 5-15 day installations in on-net buildings versus the industry standard of 30-90 days - with transparent pricing, 24/7 access to knowledgeable support, and no contracts required. Learn more at pilotfiber.com. About Boldyn Networks Boldyn Networks designs, builds, and operates advanced network infrastructure where connectivity matters most. As the world's leading neutral host provider, we enable mobile operators, large enterprises, and government agencies to create exceptional connected experiences no matter how complex the environment. From major transport systems, airports, stadiums, campuses, and military bases to industrial hubs and smart cities, Boldyn brings 5G, fiber, WiFi, private 5G networks, and IoT together into tailored resilient, high-performance platforms. Learn more at: www.boldyn.com. SOURCE Boldyn Networks

The Sacramento Oracle
Oct 22nd, 2026
Fengate commits $330M to Pilot Fiber and Boldyn's New York and New Jersey fiber assets

Fengate Asset Management has agreed to invest in Pilot Fiber, a New York metro enterprise connectivity provider, and to fund its purchase of Boldyn Networks' fiber network in New York and New Jersey. The deals are expected to close in 2027, subject to regulatory approvals. Fengate's investment gives Pilot more than $330 million in new financing, covering the acquisition and further growth. Founder and chief executive officer Joseph Fasone will continue to lead the company. Once the deals close, Pilot will own more than 1,600 route miles of fiber, connecting more than 1,200 buildings and 50 data centres. Boldyn adds more than 860 route miles across New Jersey commercial corridors, plus expanded reach into Brooklyn, Queens, the Bronx, and Staten Island.

TelecomLead
Feb 6th, 2026
Telecom news: Spirent Communications, European Space Agency, Pilot Fiber

Telecom news: Spirent Communications, European Space Agency, Pilot Fiber. Today's telecom news includes announcements from Spirent Communications, European Space Agency, Pilot Fiber, among others. North American Telecom & Media Go All-In on Cloud and AI Revolution Telecom operators and media and entertainment companies across North America are modernizing by adopting cloud-native architectures and AI-enabled workflows, according to a new report from Information Services Group (ISG). Legacy, fragmented systems are being replaced with unified, cloud-based models to boost competitiveness and operational agility. Carriers are focusing on transforming their core support systems and combining on-premises infrastructure with public cloud platforms to enhance flexibility and reduce risk. Meanwhile, media firms are moving content workflows to scalable cloud environments to support growth in streaming and global distribution. AI integration such as AIOps for network management is reshaping operations and customer experiences in both industries. Spirent and ESA Team Up to Fortify UK's Critical Infrastructure Against GNSS Disruptions Spirent Communications, now part of Keysight Technologies, has partnered with the European Space Agency (ESA) to lead a new initiative to strengthen the resilience of Positioning, Navigation and Timing (PNT) systems vital to the United Kingdom's Critical National Infrastructure (CNI). Supported by ESA's NAVISP program, the project will create a comprehensive test framework to assess and benchmark PNT equipment and services, helping ensure reliability against disruptions like GNSS outages, which could cost the UK economy billions. The initiative includes three core components: the Spirent PNT Alliance to unite industry and research partners, a PNT Shopfront to showcase resilience solutions, and PNT Resiliency Health Checks for independent system evaluation. Pilot Fiber Supercharges Network with Extenet Enterprise Fiber Buy Pilot Fiber, a New York-area enterprise connectivity provider, announced it will acquire the enterprise fiber business of Extenet Systems, a deal expected to close in the second quarter of 2026 pending customary approvals. The transaction will extend Pilot's owned fiber footprint into New Jersey and add more than 20 data centers to its network, enhancing its ability to serve enterprise, carrier, wholesale, financial services, and healthcare customers. Extenet's assets include high-capacity fiber connecting Manhattan to key New Jersey data center corridors, derived from prior acquisitions like Hudson Fiber Network and Axiom Fiber Network. Pilot plans to integrate roughly 200 existing Extenet enterprise and carrier customers while accelerating network growth.