Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩🎤 They’re freelancers. 🧑💻 They’re investors. 👩💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.
Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation by empowering teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.
Teens and families love our product. We eclipsed 1 million customers in just four months after launch and have now crossed 4 million customers. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!
As a Disputes Program Manager, you will be directly responsible for driving key initiatives within the disputes team and overall Risk organization. We are looking for an experienced Risk leader to manage and optimize our dispute process. You will be responsible for overseeing and managing the end-to-end dispute resolution process for our customers. You will play a critical role in ensuring that disputes are handled efficiently, accurately, and in compliance with regulatory requirements. This position requires strong leadership skills, a solid analytical and data-driven approach to their work, excellent problem-solving skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.
This senior position requires a candidate with strong communication and interpersonal skills, excellent problem-solving skills, the ability to practice critical thinking, and a solid analytical and data-driven approach to their work. This candidate will work closely with leadership members as well as with cross-functional stakeholders to drive change within the organization. Your work will have a tangible and lasting impact on the direction of Step.