Office Assistant 2

Where You’ll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Job Summary and Responsibilities

As our Office Assistant II, you will be responsible for receiving, shipping and inventory control, as well as processing the incoming and outgoing mail. You will also assist with linen services and conference room set-up, as well as reviewing backorder reports to coordinate alternative items.

Every day you will receive, sort and deliver all incoming material from couriers and ensure that all mail and freight is processed daily.

To be successful in this role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.  Flexibility to work in other locations, as needed, will be required.

• Receive sort and deliver all incoming material from couriers. Ensure that all mail is processed daily.
• Check and perform receiving operations in Lawson on all incoming freight from UPS, Fed X, etc., and deliver to departments, same day.
• Receive and deliver all overnight incoming packages, letters, etc. to appropriate department within 2 hours of receiving the item.
• Order and distribute clean linen and physician jackets to all departments daily; pick up and process soiled linen and physician jackets for pickup by service.
• Provide effective customer services via phone calls and written messages regarding customer questions and concerns.
• Respond to special or unusual requests from Facility Maintenance Manager or customers, when appropriate.

Job Requirements

Required

• Computer experience, knowledge of Microsoft Works, Excel databases
• Special skills required include:
  • excellent customer service
  • good verbal and written communication skills
  • practice of active listening
  • ability to maintain positive working relations
  • ability to multitask and work independently with minimal supervision
  • ability to problem solve using initiative, innovativeness and good judgment

Preferred

• Experience in a mailroom or receiving department preferred
• Familiarity with, or previous experience in, healthcare preferred
• Lawson system experience preferred
• Google Suite (Sheets) experience preferred