Amar Bank

Digital-first bank offering unsecured personal loans

Desk Collection & Recovery

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

Must possess at least a diploma degree.
Strong experience in the desk collection field is required; banking or financial industry experience is an advantage.
Able to work under pressure and be target-oriented.
Able to work individually and as part of a team.

Responsibilities

Call customers before the due date to remind them about payment.
Call delinquent customers after the due date to demand payment.
Help customers with payment services and explain the company's financial services.
Maintain good relationships with customers.
Perform related administrative tasks.
Ensure customers receive visits from collectors and warning letters in accordance with delinquent consumer conditions.

Desired Qualifications

Banking or financial industry experience is preferred.

Responsibilities

Calling customers before the due date as a payment reminder.
Calling delinquent customers after the due date as a payment demand.
Helping customers on payment services and explain about our financial services.
Maintaining good relationships with customers.
Doing administrative tasks related.
Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.

Requirements

Must possess at least a Diploma Degree.
Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
Able to work under pressure, good interpersonal, and target oriented person.
Discipline and can work well both individually and as a team.
Placement : Jabodetabek

About the Company

Amar Bank

Digital-first bank offering unsecured personal loans

Amar Bank is a digital-first bank in Indonesia focused on financial inclusion for the unbanked and underbanked, offering digital lending, mobile banking, and embedded finance. Its Tunaiku platform uses big data and predictive analytics to process unsecured personal loans, often within 24 hours, for individuals and MSMEs. The bank launched Senyumku, a cloud-based, mobile-only app built with Google that uses AI to help customers manage money and build savings, and it provides an embedded banking SDK for partners to offer payments and loans. Originating as PT Anglomas International Bank and later rebranded after a 2014 acquisition by the Tolaram Group, Amar Bank aims to expand access to affordable financial services through technology, partnerships, and a stock-market-backed growth path.

Company size: 501-1,000
Company stage: IPO
Headquarters: Surabaya, Indonesia
Founded: 1991

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