Vice President, Engineering — Cloud, DevOps & AI Modernization

More than 300 executives gathered For The 2026 OPEN MINDS Executive Leadership Retreat to examine payer partnerships, workforce development & Financial strategy. GETTYSBURG, PA (October 17, 2026) - More than 300 health and human service executives gathered for The 2026 OPEN MINDS Executive Leadership Retreat, held September 29 through October 1, 2026, at the Hotel Gettysburg in Gettysburg, Pennsylvania. The three-day event focused on the leadership strategies needed to navigate changing markets, strengthen organizational performance, and prepare executive teams for emerging challenges. Through executive case studies, strategic discussions, and leadership development sessions, attendees examined how provider organizations are strengthening payer partnerships, developing leadership capacity across a multigenerational workforce, and making financial and operational investments to support long-term sustainability. A keynote presentation by Tad Gary, Chief Executive Officer of Mercy Care, Whole Person Care In Action: Mercy Care's Blueprint For The Future Of Integrated Care, examined how payer-provider partnerships and community-based services can improve care coordination for consumers with complex needs. Mr. Gary shared Mercy Care's approach to integrating clinical services with housing and other social supports, highlighting the role of partnerships in advancing whole person care. Workforce development was another focus of the Retreat. During The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit, sponsored by Qualifacts, Sterling Haukom Anderson, LPC, Vice President, Learning & Development at Thresholds, presented Building Leadership That Lasts: Designing Scalable Development Programs For A Multigenerational Workforce With Thresholds. The case study explored how Thresholds is developing scalable leadership training programs that support emerging leaders and address the different learning and development needs of a multigenerational workforce. Financial leadership and technology transformation were featured during The 2026 OPEN MINDS CFO Summit, sponsored by Netsmart. Adam B. Shuster, CPA, CIA, MBA, Chief Financial Officer at Incompass Human Services, presented The CFO As System Architect: Rebuilding Finance Operations Around A New ERP. Drawing on Incompass Human Services' experience implementing a new enterprise resource planning (ERP) system, Mr. Shuster examined the financial and operational considerations involved in replacing legacy technology, including building the investment case for governing boards, managing implementation staffing, and restoring finance department capacity following implementation. The Retreat also featured Gettysburg-based leadership experiences, including walking and battlefield tours that examined decisions made by Abraham Lincoln and military leaders during the Civil War - providing a framework for discussing strategic decision-making, leadership judgment, and organizational adaptability. "These challenges require an agile leadership approach that ensures strategy evolves as the market moves," wrote Monica E. Oss, Chief Executive Officer of OPEN MINDS, in her October 7 executive briefing The Margin Mindset: Best Of The 2026 OPEN MINDS Executive Leadership Retreat. The 2027 OPEN MINDS Executive Leadership Retreat will be held September 21 through September 23, 2027, in Gettysburg, Pennsylvania. Premier Partners & Exhibitors The retreat's published exhibitor list named Concurrence, Clinically AI, Dedicated IT, and MedTrainer. About OPEN MINDS OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the high-needs consumer market: mental health, addiction treatment, cognitive disabilities, chronic health conditions, elder services, health-related social needs, and adjacent markets within the health and human service field. The OPEN MINDS mission is to provide payers, service provider organizations, pharmaceutical, technology, and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at openminds.com.

Netsmart Showcases the Evolution of AI and the Value of an Intelligent Platform at CONNECTIONS2026 TMCnet News [September 15, 2026] | / | Netsmart Showcases the Evolution of AI and the Value of an Intelligent Platform at CONNECTIONS2026 Netsmart, an industry-leading healthcare technology provider for community-based care organizations, unites with clients and partners for the 19th annual CONNECTIONS2026 (CONN26) conference in Denver, Colorado. The annual conference recognizes client achievements, advancing innovation and the impact of the Netsmart CareFabric(R) platform, which has helped transform whole-person care delivery and impacted the lives of more than 176 million[1] lives nationwide. In the opening keynote, Netsmart CEO Mike Valentine highlighted how decades of digitization have created the infrastructure and data foundation needed to make augmented intelligence (AI) effective today. The Netsmart Meaningful AI strategy centers on augmented intelligence rather than artificial intelligence to amplify human expertise while keeping healthcare professionals in control of decisions. The keynote traced the expansion of CareFabric solutions and services beyond the electronic health record (EHR), demonstrating how embedded AI supports clinical, financial and operational workflows. "The investments we have made alongside our clients over the past decade have built the foundation for this moment," said Netsmart CEO Mike Valentine. "As we bring AI, data and workflows together across the CareFabric, we can help organizations put that foundation to work in new ways, simplifying daily tasks and creating capacity for work their teams have wanted to take on. CONNECTIONS is an opportunity to celebrate that progress and show how the platform will continue to evolve with the communities we collectively serve." A highlight of the keynote was the evolution of the AI and automation portfolio across the Netsmart CareFabric platform. For clinicians, Bells(R) has moved well beyond note recommendation assistance. It now delivers a broader suite of capabilities spanning group documentation, ambient listening, quality coaching, and predictive analytics. Together, these capabilities reduce administrative burden and return valuable time to clinicians so they can focus on the people they serve. Bells Quality Coach enables organizations to review up to 100% of clinical notes, replacing limited random sampling with scalable, consistent oversight. This allows organizations to identify trends earlier, strengthen documentation quality and drive improvement across clinicians and programs. Across the revenue cycle, Benny has progressed from retrieving claim information to providing intelligent denial guidance and supporting coding decisions. AutoStatus functionality within AlphaCollector(TM) streamlines claim-status workflows, while the enhanced Benny Collections Assistant provides denial-resolution guidance including support for eligibility checks, corrections and resubmission. Through AlphaCoding, Benny the Coding Assistant surfaces relevant clinical documentation, suggests diagnosis codes and presents supporting evidence for coder review. Otto, the AI-powered virtual support assistant has expanded from simplifying support case management to empowering clients to find answers and take action through conversational assistance. Its capabilities include AI-powered search and support case updates, giving clients additional ways to address questions within their workflows. During the keynote, Netsmart leaders highlighted several key achievements and efficiency gains including: * A 67% reduction[2] in time from session to note completion utilizing Bells Documentation Assistant * A 77% improvement in hospice visits in the last days of life (HVLDL) performance[3] using Bells Predictive Analyst * Approximately three minutes saved per chart using Benny Coding Assistant within AlphaCoding[4] * More than five minutes saved[5] per denial resolution workflow using the enhanced Benny Collections Assistant * A 75% reduction in clicks[6] needed to manage support cases using Otto. * Nearly 95% of support conversations[7] resolved without opening a support case using conversational Otto Attendees also received a preview of the next two AI agents that will work across the CareFabric platform, beginning with focused capabilities such as asking questions of analytics data and rethinking the intake process to leverage AI and interoperability to streamline access to care. The roadmap explores how intelligence embedded throughout the platform could help teams coordinate work before, during and after care. Beyond the keynote, attendees can explore the latest new features and innovations in the Solutionarium and participate in the AI Data Lab, hosted in collaboration with Amazon Web Services (AWS). In the Interoperability Lab, Netsmart leaders will help attendees evaluate how the Netsmart Qualified Health Information Network (QHIN(TM) can support referrals, care coordination and support access to a more complete view of an individual's care as the network continues to grow. Throughout the three-and-a-half-day event, 78 client experts and Netsmart speakers will share experiences and best practices for advancing community-based care across more than 125 education sessions. CONN26 attendees are encouraged to visit the Solutionarium to explore more than 50 different Netsmart solutions and Marketplace partner demos to identify opportunities aligned with their clinical, operational and financial priorities. About Netsmart Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric(R) platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with its clients and Marketplace vendors, Fog Computing World develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 176 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities Fog Computing World collectively serve. To learn more, visit ntst.com and connect with Fog Computing World on LinkedIn, Facebook or X. | ____________________ | | [1] Cumulative lives impacted by Netsmart clients across CareFabric solutions (1/1/15-8/31/26). | | [2] Comparing 12 weeks of pre- and post-implementation data in 2021 from five early adopters. | | [3] Performance-related information derived from "Hospice Quality Measures" scorecard developed by VNS Health Business Intelligence and Analytics, in November 2024; Functionality currently under development and testing with early adopters. Netsmart makes no guarantees when, or if, solution will be generally available. | | [4] Based on data collected during a pilot engagement with Adventist Health, conducted from July 1, 2025, through August 15, 2025.; *Functionality testing with early adopters. Netsmart makes no guarantees when/if solution will be generally available. Comparing the coder's accuracy score pre-AlphaCoding in May 2026 to their coding accuracy score using the AlphaCoding solution in August 2026 | | [5] Functionality is currently under development and testing with Early Adopters. Netsmart makes no guarantees when, or if functionality will be generally available. | | [6] Data from January 2025 - August 2026 | | [7] Data collected from September 2025-August 2026. | View source version on businesswire.com: https://www.businesswire.com/news/home/20260915057962/en/ [ Back To TMCnet.com's Homepage] |