Ikano Retail

Retail and consumer solutions provider

Part Time Sales Associate - IKEA Sukhumvit

Retail SalesUpdated on Nov 12

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

Commit to a minimum 24-hour work week, consisting of 6–8 hours per day excluding a 1-hour break, 4 days a week, and be available for shift work.
Be available to work at least two weekdays as well as Saturday and Sunday.
Communicate clearly and confidently in English.
Have knowledge of the IKEA product range, including service products.
Be interested in people’s everyday life at home and home furnishing.

Responsibilities

Optimise the IKEA shopping experience in the assigned area to secure customer satisfaction and increase sales using knowledge of the IKEA range, life at home, and local market competition across sales channels.
Support maximising sales potential, turnover, volume, and profit by securing an easy buying experience for customers and highlighting opportunities for growth.
Actively approach customers who need additional help, identify their needs by asking appropriate questions, and advise them on suitable home solutions to exceed their expectations.
Understand how to use the different IKEA sales and communication channels and apply the appropriate approach for different customers.
Keep the assigned area clean, tidy, priced, and fully stocked, and maintain IKEA basic merchandising standards to provide a positive customer shopping experience.
Support customer-friendly and efficient execution of payments, exchanges and returns, and click-and-collect processes.
Support customers through the end-to-end shopping experience and apply home furnishing knowledge to provide relevant solutions.
Contribute to actions that secure a “First Time Right” experience for customers.
Assist with other job- and operations-related duties as assigned in support of the IKEA value of Togetherness.

Job Description

You will optimise the IKEA shopping experience in your area of responsibility to secure satisfied customers and increase sales through your knowledge of the IKEA range, life at home, and the local market competition in all sales channels. You support in maximising the sales potential, turnover, volume and profit by securing the easy buying experience of the customer (“first time right”) and by highlighting opportunities for growth.

Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.
Support the customer in the end to end shopping experience and ensure that you apply your good home furnishing knowledge to provide relevant solutions.
Optimise the IKEA shopping experience to secure satisfied customers and increase sales.
Ensure that you contribute towards actions that will secure “First Time Right” for our customers.
Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned.

Qualifications

You can to commit to a minimum 24-hour work week (6 - 8 hours per day, excluding 1 hour break, 4 days a week), as well as shift-work,
You are available to work on at least two weekdays as well as Saturday and Sunday.
Confident in approaching and talking to people in a polite and friendly manner.
The right attitude and behavior to sell actively and help customers to buy.
Ability to communicate clearly and confidently in English.
Knowledge of the IKEA product range, including service products.
Interested in people’s everyday life at home and home furnishing.

Additional Information

Please apply by 30 November 2026.

About the Company

Ikano Retail

Retail and consumer solutions provider

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Luxembourg
Founded: 1988

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