Q

QuantumLoopAI

AI receptionist for NHS primary care

Azure DevOps / Infrastructure Engineer

Cloud EngineeringConfirmed live in the last 24 hours
Full-timeRemote in India

About the Job

Requirements

  • At least 5 years of hands-on experience with Azure cloud services, including infrastructure setup, management, and optimisation.
  • Proficiency in setting up and managing role-based access control, users, groups, and service principals within Azure.
  • Strong knowledge of Azure Monitor, Application Insights, and related monitoring and observability tools.
  • Experience designing and building custom dashboards for resource monitoring and performance tracking.
  • Expertise in logging and telemetry frameworks and setting up proactive alerting.
  • Familiarity with DevOps practices, continuous integration and continuous delivery pipelines, and tools such as Azure DevOps.
  • Ability to design scalable cloud architectures and optimise for performance and cost.
  • Strong problem-solving skills focused on proactive, preventative solutions.
  • Excellent written and verbal communication skills; comfortable mentoring engineers and advising leadership.
  • Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST).

Responsibilities

  • Design and implement robust role-based access control policies across the Azure environment.
  • Set up and manage users, groups, and service principals to ensure secure, least-privilege access to Azure resources.
  • Build dashboards to monitor performance, utilisation, and health of Azure resources, providing actionable insights to the engineering team.
  • Implement centralised logging and telemetry solutions using Azure Monitor, Application Insights, and related tooling.
  • Set up proactive alerting to detect and resolve potential issues before they impact users.
  • Architect and implement scalable infrastructure to handle increasing workloads as the platform grows.
  • Optimise infrastructure and application performance for reliability and responsiveness.
  • Analyse resource utilisation, identify waste, and recommend cost-saving measures.
  • Ensure cost-efficient deployment, scaling, and lifecycle management of Azure resources.
  • Own and improve continuous integration and continuous delivery pipelines, containerisation using Docker and Kubernetes, and deployment automation.
  • Establish infrastructure-as-code practices using Terraform, Bicep, or equivalent tooling.
  • Enforce security best practices across all environments.
  • Establish and promote best practices for Azure infrastructure and DevOps processes across the engineering team.
  • Provide guidance and mentorship to team members on cloud architecture, security, and operational excellence.

Desired Qualifications

  • Azure certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert.
  • Knowledge of scripting and automation using PowerShell, Bash, or Terraform.
  • Experience with infrastructure-as-code tools such as Terraform, Bicep, or ARM templates.
  • Experience with Azure Kubernetes Service, Azure Functions, and serverless architectures.
  • Experience in cost analysis and budget management for cloud resources at scale.
  • Familiarity with security compliance frameworks relevant to cloud infrastructure.

About the Company

QuantumLoopAI

AI receptionist for NHS primary care

EMMA by QuantumLoopAI is an AI receptionist designed for NHS primary care. It answers patient calls during GP surgery hours instantly, with no queue or hold music. EMMA handles both clinical and administrative inquiries, triages to the right outcome, and integrates with NHS tools like Accurx. It is used across hundreds of GP surgeries and PCNs, serving over 2 million NHS patients. This reduces call-handling costs (up to about 80%) and improves patient access and satisfaction, while easing pressure on reception staff. QuantumLoopAI emphasizes NHS clinical safety, DTAC certification, and alignment with NHS standards. The company’s goal is to make primary care more accessible, efficient, and sustainable by eliminating phone bottlenecks and letting reception teams focus on in-person patient care.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2023

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