E

Encora

Global digital engineering services provider

Junior IT Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Knowledge of Windows operating systems.
  • Knowledge of hardware, including laptops, desktops, printers, and peripherals.
  • Knowledge of TCP/IP networking.
  • Knowledge of Microsoft Office 365.

Responsibilities

  • Respond to and resolve user-reported requests and incidents involving workstation systems and hardware.
  • Install and configure computers, peripherals, and accessories for new projects and collaborators.
  • Support and update all operating systems available on the workstation network.
  • Evaluate workstation capacity and performance.
  • Maintain an inventory of workstations, cell phones, peripherals, and hardware spare parts.
  • Create and maintain procedures concerning workstation processes, systems, and hardware.
  • Request purchases of workstation, cell phone, and peripheral equipment.
  • Contribute to initiatives that improve offered services, methods, and processes.
  • Contribute to a collaborative work environment by encouraging experience-sharing that supports everyone's personal and professional growth.
  • Keep up to date in the area of expertise.

Desired Qualifications

  • Knowledge of Linux and macOS operating systems.
  • Knowledge of on-premises Active Directory and Azure.
  • Knowledge of Microsoft administration and security tools.
  • Advanced English.

About the Company

Encora

Global digital engineering services provider

Encora offers global digital engineering services, including software product engineering, cloud services, data science, and quality engineering. It works through nearshore and offshore teams in Latin America and India to provide cost-effective software development and IT consulting for industries like financial services, healthcare, retail, and technology. The company differentiates itself with a scalable global delivery model, access to large pools of software engineers, and backing from Advent International to support growth. Its goal is to help clients accelerate their digital transformation by delivering practical, scalable engineering services at a lower cost.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215M
Headquarters
Scottsdale, AZ
Founded
2003

Recently Posted Jobs

Explore more opportunities at Encora

See more jobs