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Boston Consulting Group

Global strategy and transformation consulting firm

Global Strategic Alliances Senior Director

Business OperationsPosted on Nov 10
Full-time$195k - $227.5k

About the Job

Requirements

  • 15+ years of relevant professional experience, ideally combining consulting or professional-services operations, practice or commercial management, go-to-market execution, and strategic partnerships.
  • Demonstrated success working closely with senior Practice Area, sector, or business leadership and translating commercial priorities into operational results in a global matrix organization.
  • Strong understanding of technology and AI alliance ecosystems and how partners contribute to consulting offers, client solutions, and commercial performance.
  • Experience designing operating models, driving portfolio and program management, establishing service levels, and managing performance dashboards and governance.
  • Finance fluency, including pipeline and revenue metrics, management reporting, investment tracking, and data and process improvements, and ability to collaborate closely with Finance and systems teams.
  • Track record building and managing high-performing teams and coordinating specialist resources across organizational boundaries, including BST and, where relevant, Vantage.
  • Bachelor’s degree.
  • Problem-solving, judgment, stakeholder management, executive communication, and change leadership capabilities.

Responsibilities

  • Co-create and implement alliance-enabled go-to-market plans with Practice Area Leaders and Global Practice Management Directors, translating business priorities into partner-by-sector and topic action plans with accountable owners, milestones, investments, demand-generation motions, and measurable outcomes.
  • Embed partner-enabled offers in Practice Area offer maps, account plans, and major pursuits, aligning named sponsors and regional AI go-to-market leaders, Regional Practice Area Leads, and Chief Commercial Officers across NAMR, EMESA, and AP.
  • Maintain an evidence-based view of strategic partner priorities for each Practice Area, sector, and topic; refresh priorities based on market demand, partner differentiation, client opportunity, and delivery readiness; track progress, redeploy resources, and stop underperforming initiatives.
  • Enable distinct operating approaches for platform partners, including hyperscalers, large language models, and applications, and build partners, including systems integrators and engineering services; support annual investment reviews of approximately 8–10 priority relationships.
  • Own integrated planning and review cadence across Practice Areas, alliances, and regions; establish decision forums, execution dashboards, milestone reviews, and escalation processes.
  • Drive monthly performance reviews, coordinate partner quarterly business reviews and annual portfolio decisions, and standardize deal sheets and partner-funding and contracting handoffs.
  • Define and deliver a service catalog and measurable service levels for alliance nodes, covering responsiveness, intake and routing, go-to-market support, enablement, data and reporting, issue resolution, and stakeholder engagement; collect node feedback and close service gaps.
  • Simplify access to alliance support and escalate barriers involving incentives, relationship contacts, and partner funding.
  • Work with Practice Area AI leaders, Helix teams, and technology and delivery colleagues to embed priority partner platforms and capabilities in sector offers, AI propositions, enablement, and go-to-market campaigns, ensuring clear ownership between Practice Area teams and central ecosystems.
  • Mobilize BCG X, PLA, and Platinion on certified technical capacity, delivery readiness, and regional systems-integrator and engineering collaboration, with clear commercial roles and intellectual-property safeguards.
  • Work with Finance and relevant systems and data owners to improve visibility into partner-influenced and partner-sourced pipeline, bookings, revenue, economics, investment, and return on go-to-market efforts; align definitions, improve data quality, and enable consistent management reporting.
  • Align ClientView and Finance reporting on partner-sourced, partner-influenced, and coincidental revenue; track conversion of partner-funded Phase 0 work to larger programs.
  • Act as an operational counterpart for the senior alliance leader, navigating Global Practices, BST, Vantage, BCG X, Finance, Marketing, Client Team, regions, and other stakeholders; secure decisions, resolve ownership gaps, and prepare executive-level recommendations.
  • Enable senior partner engagement and external events; coordinate independence, vendor-selection, disclosure, and funding guardrails with Legal and Compliance.
  • Design and build a BST-based operations team, with potential Vantage capacity; define roles, capability profiles, workload allocations, and performance expectations; coach talent and manage execution, budget, and productivity.
  • Lead the central operations team across commercial operations, finance and invoicing, reporting, and delivery activation, coordinating without line authority with commercial teams led by Global Partner Leads.
  • Codify successful Practice Area and partner motions into reusable sector and topic go-to-market playbooks, collaboration mechanisms, templates, and training; support adoption and transfer lessons across alliances and geographies.
  • Develop partner-specific training and reusable go-to-market assets with AI go-to-market and Learning and Development teams.
  • Track alliance-enabled opportunity creation, pipeline progression, adoption, realized commercial outcomes, and client-team feedback; identify friction, intervene proactively, and provide a fact base for prioritization and resource decisions.
  • Track repeatable offers, Practice Area and account adoption, technical capacity, Phase 0 conversion, and ease of partner engagement.

Desired Qualifications

  • Practical exposure to AI-led go-to-market execution.
  • Experience with both platform partners and systems-integrator or engineering-service ecosystems.
  • An MBA or similar advanced qualification.

About the Company

Boston Consulting Group

Global strategy and transformation consulting firm

BCG provides global management consulting, advising leaders in strategy and transformation across industries, with expertise in M&A, operations, pricing, sustainability, and AI. BCG X builds AI solutions, digital products, and new ventures by combining engineers, data scientists, designers, and venture builders for clients. Specialist units Inverto, Platinion, and Quantis support procurement, IT architecture, and sustainability, while the BCG Henderson Institute supplies research. The goal is to help clients achieve lasting performance improvements and durable value through strategic advisory plus hands-on technology execution.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1963

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