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IHG

Global hotel company

Host/Hostess

Full-TimeUpdated on 10/16/2026Deadline 11/3/26
No salary listed
Entry
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In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Previous experience as a Hostess or in a guest-facing hospitality role, preferably in a hotel or restaurant environment.
  • A high school diploma or equivalent is required.
  • Fluency in English is required.
  • Ability to work under pressure in a fast-paced environment.
  • Flexibility to work shifts, weekends, and public holidays.
Responsibilities
  • Welcome and engage guests with warmth, professionalism, and hospitality.
  • Manage reservations, waiting lists, table assignments, and guest records accurately.
  • Escort guests, present menus, and ensure a smooth arrival experience.
  • Coordinate with service and kitchen teams to support restaurant operations.
  • Respond to guest requests, inquiries, and feedback with care and timely solutions.
  • Maintain the restaurant entrance, host desk, and dining areas according to cleanliness and presentation standards.
  • Maintain menu knowledge and support guest engagement through promotions and personalized service.
  • Maintain professional grooming and uniform standards, and comply with hotel policies.
Desired Qualifications
  • A hospitality qualification is preferred.
  • Additional languages are an advantage.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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