Key Account Manager - Retail
No salary listed
Senior
Bachelor's
Chengdu, Sichuan, China
In Person
Sales & Account ManagementAccount Management
About the job
Requirements
- Be familiar with the relevant products and have relevant sales experience in the broad market.
- Have a bachelor's degree or above in medicine, pharmacy, or a related major.
- Have more than five years of relevant key-account or broad-market sales management experience.
- Have negotiation ability.
- Have role-related skills, including product knowledge, sales techniques, and key-account management ability.
Responsibilities
- Achieve company sales targets for the broad market and increase market share for company products.
- Plan and organize relevant market promotional activities based on regional conditions.
- Execute and follow up on market promotion plans, and collect and provide accurate market information in a timely manner.
- Visit customer headquarters and branches, establish and maintain relationships with key customers, and work with regional partners to select and negotiate with key accounts, sign agreements, and execute them.
- Coordinate with commercial staff in the region to ensure normal product supply.
- Allocate resources effectively within the region and control expenses.
- Complete reports accurately and on time.
- Help team members improve their application of product knowledge in daily work.
- Understand competitor products and related market developments.
- Continue learning and improving relevant medical knowledge.
- Ensure sales and work processes comply with company standard operating procedures and financial rules, and ensure team conduct follows the company's ethics and principles.
- Maintain a professional appearance and conduct consistent with company standards.
- Demonstrate commitment to the role and set an example through active engagement in the work.
- Build a high-performing team through effective management, motivation, development, and retention of talent.
- Manage and coach representatives through planned joint customer visits, training them to improve sales techniques and problem-solving ability.
- Complete quarterly performance assessments and performance analyses, and provide timely, targeted coaching and training to subordinates to improve results.
- Use performance management and employee development plans to identify training needs, develop and retain talent, and reduce employee turnover.
- Recruit suitable sales staff and establish a talent pipeline.
- Ensure departing employees complete work handovers in accordance with company rules.
- Strengthen communication and cooperation within the department and across departments.
- Create a positive work environment and promote teamwork, fairness, impartiality, and transparency.
- Complete other ad hoc tasks assigned by the supervisor.
About the company
Merck develops prescription medicines, vaccines and veterinary treatments for patients, health systems and animal owners worldwide. Its vaccine portfolio includes Gardasil 9, which helps prevent cancers and other diseases caused by several types of human papillomavirus. The company takes potential treatments through laboratory research and clinical trials, then manufactures and sells approved products to drug distributors, hospitals, physicians and governments. Its animal health division sells medicines and vaccines to veterinarians, farmers and pet owners, while selected drug partnerships also earn shared profits or royalties. Founded in 1891, Merck is headquartered in Rahway, New Jersey.
Company Size
10,001+
Company Stage
IPO
Headquarters
Rahway, New Jersey
Founded
1891
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Simplify's Take
What believers are saying
- U.S. employees build retirement benefits: Merck pairs a defined benefit pension with a matching 401(k).
- Scientists work within a large research network: Merck reports approximately 24,700 employees in R&D.
- Animal health adds growth: August 2026 results report Q2 sales of $1.8 billion, up 8% year over year.
What critics are saying
- Job security faces cuts: Merck's active restructuring program eliminates roles and shrinks its global real estate footprint.
- Keytruda protection narrows: its main U.S. patent expires in 2028, with additional patents expiring in 2029.
- Revenue is concentrated: August 2026 results show Keytruda products generated $8.4 billion of Merck's $16.6 billion Q2 sales.
What makes Merck unique
- Merck extends into farm technology: SenseHub continuously monitors livestock for behavioral and physiological changes.
- Merck publishes open medical knowledge: its Manuals give clinicians and patients free online references.
- Merck's donation commitment is open-ended: Mectizan supplies for river blindness continue for as long as needed.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Sick Leave
- Hybrid Work Options