Payroll Clerk

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

The Role You'll Play to Create Success

We are happy to announce a full-time Payroll Clerk position filled with many exciting opportunities! In this role, you'll contribute to the mission of FrankCrum by keying employee data and processing basic payrolls for various sized business throughout the United States.

1. Reviews and processes auto payrolls within established deadlines.
2. Reviews and enters new hire applications with accuracy and completeness following FrankCrum, federal, state and local rules and regulations, to include both paper and electronic onboarding, communicating with clients as needed. This includes reviewing I9s, ensuring accuracy and completeness when FrankCrum is the E-verify agent of record.
3. Enters, maintains, and/or processes information in the payroll system, which includes employee rate changes, payroll deductions, address changes, tax updates, DD changes, terminations, accrual plans, and other information relating to payroll with accuracy, communicating with clients as needed
4. Prepares and electronically files employee documents.
5. Answers payroll department calls, monitors payroll voicemail inbox, assists with answering basic client questions and transfers calls as needed.
6. Assists clients with commonly used HRIS system functions. 
7. Compiles reports for clients as requested.
8. Assists with monitoring the clerk queue and processes tasks in the order they are received.
9. Assists with email and phone coverage for other Clerks as needed.
10. Assists with processing auto payrolls during planned and unplanned absences across all payroll teams.
11. Performs self-audits of auto payroll, particularly when tax limits have not been reached
12. Assists with data cleanup and/or data entry as needed for special projects and system conversions.
13. Demonstrates professionalism and provides exceptional service and support to both clients and internal employees.
14. Demonstrates basic knowledge of FLSA, state, and local payroll rules and regulations.
15. Demonstrates basic knowledge of FrankCrum polices and core software systems.
16. Demonstrates basic understanding of all paid time off accrual types, including state rules and regulations, and how to properly apply them in current systems.
17. Adheres to established work schedule and requests PTO in a responsible manner.
18. Clocks in and out consistently and accurately by using the electronic time clock system for all time worked and does not perform any work when not clocked in.

The Attributes We Seek

Keys to success in this position include a high school diploma and customer service experience. Excel, Outlook, and Adobe knowledge and bilingual a plus.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

1. Health Insurance is just twenty-five dollars per month for employee only coverage and a very low cost for family levels. 
2. Dental and Vision Insurance
3. Short Term Disability and Term Life Insurance at no cost to the employee
4. Long Term Disability and Voluntary Term Life Insurance
5. Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
6. 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
7. Flexible Spending Accounts for Medical and Dependent Care Reimbursement
8. Health Savings Account funded by FrankCrum
9. Paid time off and holiday pay
10. Education Benefit Program at the IRS Maximum allowance 
11. PTO cash out
12. Tickets at Work
13. Alero Financial and its robust credit union benefits program
14. Employee and client referral bonus programs
15. Disaster Relief Fund for employees 

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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