Salesforce Data

Overview

Zennify is looking for a highly skilled Salesforce Data Cloud Architect to help shape and scale real-time customer data architectures natively within the Salesforce ecosystem. In this role, you will work with leading financial services organizations to design and deliver Salesforce Data Cloud solutions in production environments, unifying customer data across platforms to drive advisor productivity, marketing ROI, and personalized customer experiences.

This role requires hands-on, production experience with Salesforce Data Cloud. Candidates must be able to contribute immediately without a ramp period.

You will partner closely with delivery teams, product leadership, and pre-sales to bring Zennify’s data-first transformation strategy to life.

Primary Responsibilities

• Design and implement Data Cloud–native data ingestion patterns, identity resolution strategies, Data Model Objects (DMOs) for Individuals and Organizations, and calculated insights.

• This role goes beyond analytics and reporting. Candidates must have hands-on experience activating unified profiles across Salesforce clouds to support real-time customer and advisor experiences.

• Build real-time and near-real-time integrations where Salesforce Data Cloud is the system of record, enabling next-best-action, personalization, and predictive service.

• Lead discovery and architect Salesforce Data Cloud solutions in production environments, supporting Financial Services Cloud, Marketing Cloud, Service Cloud, and Agentforce.

• Architect Salesforce Data Cloud integrations, including zero-ETL or federated connections, where Salesforce Data Cloud is the authoritative system for customer profiles and activation, with platforms such as Snowflake, Databricks, or BigQuery serving as supporting data sources.

• Define and maintain Salesforce Data Cloud profile, engagement, and product or asset domains, including upstream sources, SLAs, and consent models.

• Align solution design with enterprise governance, privacy, and regulatory standards, including GLBA, CCPA, and GDPR, in partnership with InfoSec and compliance teams.

• Ensure data architectures support secure activation across Salesforce clouds while meeting financial services regulatory expectations.

• Facilitate client workshops, lead technical discovery, scope work, and co-author statements of work.

• Present Salesforce Data Cloud architectural decisions and trade-offs to executive stakeholders in clear, ROI-driven terms.

• Serve as a mentor to Zennify consultants and developers, elevating Data Cloud delivery quality and consistency.

• Prototype and evaluate emerging Salesforce capabilities such as Einstein Studio, Data Graph, and Prompt Builder.

• Contribute to internal IP by packaging Salesforce Data Cloud accelerators, reusable patterns, and delivery assets.

• Collaborate with pre-sales and GTM teams to align Salesforce Data Cloud delivery capabilities with market opportunities.

Required Qualifications

• Hands-on delivery of Salesforce Data Cloud in at least two production environments.

• Direct experience modeling DMOs, configuring identity resolution rules, and activating unified profiles.

• Experience integrating Salesforce Data Cloud with Marketing Cloud, Service Cloud, Financial Services Cloud, or Agentforce.

• Ability to step into a client engagement and contribute immediately without a ramp period.

• Salesforce Data Cloud Consultant certification, or demonstrable hands-on delivery experience owning Salesforce Data Cloud implementations in production environments.

• Experience designing secure, scalable data solutions in regulated financial services environments.

• Proven ability to translate business objectives into Salesforce-native data architectures.

• Strong SQL skills and familiarity with data modeling concepts relevant to customer data platforms.

• 5+ years of experience in enterprise data architecture or Salesforce architecture roles.

Qualities of the Ideal Candidate

• Demonstrates deep, hands-on expertise in Salesforce Data Cloud, including DMOs, identity resolution, and activation.

• Skilled in implementing zero-ETL architectures using platforms like Snowflake or Databricks, with Salesforce Data Cloud serving as the primary system for profile unification and activation.

• Comfortable leading client workshops, presenting to executive stakeholders, and translating complex architecture into business value.

• Thinks strategically and contributes to reusable assets and delivery accelerators that align with go-to-market priorities.

• Actively mentors team members and collaborates across roles to ensure technical quality and scalable delivery.

• Designs solutions with a clear understanding of data governance, privacy, and regulatory compliance in financial services contexts.