Account Manager
About the job
- Existing relationships with key customers and decision-makers in engineering and procurement.
- A general understanding of manufacturing, particularly as it pertains to automation equipment.
- Proven ability to continually contact prospective customers and develop relevant leads.
- Professional skills in organizing and leading conversations and building trust.
- Proven interpersonal, written, and verbal communication abilities.
- A sense of diplomacy, including negotiation skills, conflict resolution, and people management.
- A creative and solutions-oriented approach to project opportunities.
- Willingness to travel to support customers in order to meet project sales goals.
- Ability to skillfully use customer relationship management software and Microsoft applications, notably Excel.
- Ability to actively embody and uphold Axis Automation's ten Operating Principles.
- Develop and acquire new customers in general non-automotive industries.
- Maintain good standing and grow relationships with existing and acquired customers.
- Generate new project orders to meet or exceed annual goals.
- Work cooperatively and collaboratively with team members, customers, and supplier partners throughout project acquisition and delivery.
- Provide metrics, reports, and success criteria for sales and related activities.
- Strategically plan and set goals for market- and customer-sector-specific targeting and communication initiatives to close or grow customer accounts.
- Maintain and submit appropriate records for forecasting, quote status, and expenses.
- Assist the Applications Engineering team as needed in developing solutions to customers’ needs.
- Support marketing efforts and general proactive market outreach activities.
About the company
Axis Automation designs and builds customized factory automation systems for manufacturers in various industries. It handles concepting, design, integration, deployment, and ongoing service to automate production lines and equipment. Their products work by combining engineering, robotics integration, and project management to create tailored automation solutions that connect machines, sensors, and controls for smooth, efficient operations. Axis Automation differentiates itself through deep manufacturing experience, a collaborative culture, and a dedicated team that manages end-to-end projects—from initial concept through installation and support—delivering tailored systems rather than one-size-fits-all products. The company’s goal is to help forward-thinking manufacturers improve production capabilities and performance by providing practical, reliable automation technology and comprehensive service.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Grand Rapids, Michigan
Founded
2016
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Simplify's Take
What believers are saying
- As of August 2026, Axis Automation is still actively hiring across controls, project, and build roles.
- Its 2026 job board shows demand for applications engineers, machine builders, and account managers.
- The company continues emphasizing manufacturing automation demand, including new facilities and service support.
What critics are saying
- Two similarly named Axis Automation footprints confuse buyers and job seekers across Michigan and Wisconsin.
- The 10-open-role hiring board signals dependence on constant project flow to justify headcount.
- A major customer delay or canceled automation program in 2026 would hit a small, 11-50-person firm hard.
What makes Axis Automation unique
- Axis Automation builds custom factory automation, not commodity equipment, for manufacturers.
- Its 2026 site highlights design-through-service execution from a single in-house team.
- It markets a tight-knit, collaborative culture with skilled-trades internships and promotion-from-within.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- Life Insurance
- 401(k) Company Match
- Parental Leave