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BrightSpring Health Services

Home-based health services and pharmacy solutions

Business Development Associate

Sales Development RepresentativePosted on Nov 13
Full-time

About the Job

Requirements

  • A bachelor's degree in a business discipline or communications, or equivalent experience in a related field.
  • One to three years of experience in inside sales, customer service, or a business-related field.
  • Excellent verbal and written communication skills and strong interpersonal skills for working with internal and external stakeholders.
  • A strong phone presence and comfort making a high volume of calls each day.
  • Ability to work accurately with attention to detail.
  • Strong presentation skills, both remotely and in person, and the ability to handle multiple tasks and prioritize accordingly.
  • Competency with Microsoft Office applications, including Word, Excel, and PowerPoint, as well as SharePoint and customer relationship management applications.
  • Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively.
  • Persuasive and goal-oriented approach, strong listening skills, and the ability to call, connect, and interact with potential clients and customers.

Responsibilities

  • Make multiple outbound calls to potential clients.
  • Understand client needs and offer solutions and support.
  • Research potential leads using business directories, web searches, and digital resources.
  • Qualify leads from digital campaigns, conferences, references, and trade shows.
  • Create and maintain a contact list or database of prospective clients.
  • Present and deliver information to potential clients for outside sales follow-up.
  • Answer potential clients' questions and follow-up call questions.
  • Work with the sales team to transfer leads and advance the sales process.
  • Track weekly, monthly, and quarterly performance and sales metrics.
  • Maintain a database of target client information using Salesforce, Microsoft Dynamics, and Excel.
  • Close pre-qualified appointments for the sales team.
  • Implement processes to continuously gather incumbent pharmacy competitor information and ensure it is promptly reflected in the company customer relationship management system.
  • Perform other duties assigned by superiors as needed to accomplish company goals and objectives.

Desired Qualifications

  • Preference for working in a fast-paced environment where accuracy and attention to detail are critical to success.
  • Eagerness to expand the company through new sales, clients, and territories.
  • Energetic, outgoing, and friendly demeanor, with the ability to manage multiple tasks and complete them by deadlines.

About the Company

BrightSpring Health Services

Home-based health services and pharmacy solutions

BrightSpring Health Services delivers home and community-based health services for people with complex or chronic needs, organized into two segments: Pharmacy and Provider. The Pharmacy segment provides specialty, infusion, and community pharmacy services to patients with complex conditions. The Provider segment offers behavioral health, home health, hospice care, and services for individuals with intellectual and developmental disabilities. The company runs an integrated care model through a network of pharmacies and providers to support a continuum of care that includes clinical services, care coordination, and in-home support. Revenue comes from Medicare, Medicaid, and private insurance, reflecting reimbursement across public and private payers. The goal is to coordinate pharmacy and in-home health services to improve access, continuity, and outcomes for patients and to serve managed care organizations with a complete care solution.

Company size
10,001+
Company stage
IPO
Headquarters
Lyndon, KY
Founded
1974

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