AutoZone

Retailer and distributor of auto parts

Senior Digital Product Owner

Product ManagementConfirmed live in the last 24 hours

Full-timeMemphis, TN, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Marketing, Management Information Systems, Business, or Technology; a master's degree is also mentioned.
Five to seven years of experience in an eCommerce retail environment.
Agile certification is preferred.
Expertise in eCommerce platforms, content management systems, WordPress, and A/B testing tools.
A strong understanding of business and stakeholder needs.
Superior verbal and written communication, interpersonal, and organizational skills.

Responsibilities

Manage and maintain features, functionality, enhancements, and experience related to product promotion and presentation, product-finding methodology, helpful content, and conversion rate optimization.
Drive strategic initiatives to help customers quickly find products or helpful content.
Partner with stakeholders across functional areas to understand business needs and their impact on the ongoing development and operations of product discovery.
Work with cross-functional teams including user experience, information technology, analytics, quality assurance, merchandising, marketing, and catalog teams to deliver quality enhancements and feature sets that meet customer needs.
Partner with other Digital Product Owners and the Digital Product Management Team.
Write, prioritize, and manage product user stories.
Articulate and document user story acceptance criteria.
Prioritize program scope and backlog using agile methodology.
Manage and approve business analyses and use cases related to Product Discovery.
Establish go-to-market plans for new product or program launches.
Analyze usability, market research, competition, key performance indicators, trends, and technology to identify opportunities to champion customers and drive incremental sales growth.
Establish and monitor key performance indicators to drive goals and objectives.
Become familiar with current technologies and trends in digital commerce.
Manage relationships with some vendors and third parties.

Desired Qualifications

Agile certification.
Experience with ATG eCommerce platforms.

The Senior Product Owner, Product Discovery is responsible for managing and maintaining features, functionality, enhancements and experience as it relates to product promotion and presentation, product finding methodology, helpful content, and conversion rate optimization.

 An ideal candidate is a problem solver with a solid understanding of strategy, digital platforms, site experience, functional and technical requirements writing/gathering, planning and project management.

What We’re Looking For:

Bachelor’s degree in Marketing, MIS, Business or Technology; Master’s degree
Five to seven years of experience in eCommerce retail environment
Agile certification preferred
Superior verbal and written communication, interpersonal and organizational skills
Expertise in eCommerce platforms (ATG preferred), CMS systems, Word Press and A/B testing tools
Strong understanding of the business and stakeholder needs

Drive strategic initiatives to help customers find what they need quickly (products or helpful content).
Partner with key stakeholders from different functional areas to understand business needs and how it impacts the ongoing development and operations of product discovery.
Work closely with cross-functional teams (UX, IT, Analytics, QA, Merchandising, Marketing, Catalog) to ensure delivery of quality enhancements and feature sets that meet the complex needs of customers.
Partner closely with other Digital Product Owners and Digital Product Management Team.
Write, prioritize and manage all product user stories.
Properly articulate and document user story acceptance criteria.
Prioritize program scope and backlog based on agile methodology.
Manage and approve business analysis/use cases as it pertains to Product Discovery.
Establish go to market plans for new product/ program launches.
Analyze usability, market research, competition, KPIs, trends and technology for opportunities to be a champion for the customer and drive incremental sales growth.
Establish and monitor KPIs to drive goals and objectives.
Become familiar with the latest technologies and trends in digital commerce.
Manage relationships with some vendors and third parties.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size: 10,001+
Company stage: IPO
Headquarters: Memphis, TN
Founded: 1979

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