Full-Time

Director – Product Pricing Strategy

Confirmed live in the last 24 hours

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Enterprise Software
Cybersecurity

Compensation Overview

CA$155k - CA$231kAnnually

+ Bonus + Commission + Equity

Senior, Expert

Toronto, ON, Canada

Expected to come into the Toronto office 1 day per month.

Category
Product Strategy
Product
Required Skills
Development Operations (DevOps)
Data Analysis
Requirements
  • 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption based pricing models
  • Good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software
  • Strong analytical and financial abilities
  • Prior experience managing strategic initiatives with minimum supervision
  • Excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
  • Strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing like narrative style storytelling) with comfort across business and technical discussions
  • MBA degree from a world-class institution and Bachelor’s degree with strong academic performance (preferred)
  • 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance (preferred)
Responsibilities
  • Design frameworks for effective and scalable price setting and multi-product attach, including people, process and system implications
  • Research market, emerging trends, industry/competitive pricing and recommend price actions
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
  • Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales team to provide guidance on deal structure on large or non-standard opportunities
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption
  • Become an expert in PagerDuty’s business with a deep understanding of our products, the markets we serve and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This capability allows organizations to reduce downtime and maintain the quality of their digital services. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. PagerDuty's goal is to be a leader in the IT operations management market, assisting clients across various sectors like technology, finance, healthcare, and retail in managing and resolving IT incidents effectively.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

2%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • PagerDuty's expansion into the public sector and EMEA region indicates significant growth potential and market diversification.
  • The launch of new capabilities in the PagerDuty Operations Cloud demonstrates the company's commitment to innovation and improving operational efficiency for clients.
  • Investments from prominent firms like Private Advisor Group LLC and inclusion in Cathie Wood's ARK ETF highlight strong investor confidence and financial stability.

What critics are saying

  • The competitive landscape in IT operations management is intense, with major players like ServiceNow and Splunk posing significant threats.
  • Rapid expansion and new leadership appointments, such as the VP of EMEA, could lead to strategic misalignments and operational challenges.

What makes PagerDuty unique

  • PagerDuty's platform integrates seamlessly with various monitoring tools, providing real-time incident detection and response, which is crucial for minimizing downtime.
  • The subscription-based model with tiered pricing ensures a steady revenue stream and allows clients to choose plans that best fit their needs, unlike competitors with less flexible pricing structures.
  • PagerDuty's recent innovations, such as the AIOps solution and Operations Cloud, enhance automation and operational efficiency, setting it apart from traditional incident management solutions.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan