Full-Time

Director – Product Pricing Strategy

Posted on 9/20/2024

PagerDuty

PagerDuty

1,001-5,000 employees

Incident management and response platform

Consulting
Enterprise Software

Compensation Overview

CA$155k - CA$231kAnnually

+ Bonus + Commission + Equity

Senior, Expert

Toronto, ON, Canada

Expected to come into the Toronto office 1 day per month.

Category
Product Strategy
Product
Required Skills
Development Operations (DevOps)
Data Analysis
Requirements
  • 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption based pricing models
  • Good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software
  • Strong analytical and financial abilities
  • Prior experience managing strategic initiatives with minimum supervision
  • Excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
  • Strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing like narrative style storytelling) with comfort across business and technical discussions
  • MBA degree from a world-class institution and Bachelor’s degree with strong academic performance (preferred)
  • 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance (preferred)
Responsibilities
  • Design frameworks for effective and scalable price setting and multi-product attach, including people, process and system implications
  • Research market, emerging trends, industry/competitive pricing and recommend price actions
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
  • Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales team to provide guidance on deal structure on large or non-standard opportunities
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption
  • Become an expert in PagerDuty’s business with a deep understanding of our products, the markets we serve and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

Company Stage

IPO

Total Funding

$168.9M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

4%

1 year growth

1%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AIOps solutions aligns with PagerDuty's recent product enhancements.
  • The IT operations analytics market is projected to reach $21.65 billion by 2028.
  • Recent leadership appointments in cybersecurity and engineering could enhance product offerings.

What critics are saying

  • Emerging AIOps platforms may erode PagerDuty's market share with innovative solutions.
  • Competitors' advanced AI features could outpace PagerDuty's current offerings.
  • Economic downturns may lead companies to cut costs, affecting subscription revenue.

What makes PagerDuty unique

  • PagerDuty integrates with popular tools like Microsoft Teams and Slack for seamless collaboration.
  • The platform offers real-time alerts and incident resolution workflows for efficient IT management.
  • PagerDuty's AIOps solution automates event ingestion to auto-remediation, enhancing operational efficiency.

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Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

INACTIVE