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gategroup

Global airline catering, onboard hospitality, retail

Responsable Exploitation Piste

Warehouse & FulfillmentPosted on Nov 12
Full-timeRoissy-en-France, FranceNo salary listedIn-person

About the Job

Requirements

  • A minimum Bac+3 higher-education qualification is required.
  • At least 8 years of significant experience in a demanding operations environment is required.
  • Confirmed experience managing large teams, ideally more than 100 employees, is required.
  • Mastery of airport operations issues is required.
  • Experience with labor relations and dialogue with employee representatives is required.
  • Operational English is mandatory, including the ability to communicate daily with international airlines in an operational context.

Responsibilities

  • Manage and support an area of approximately 150 employees.
  • Ensure optimal organization of resources according to operational activity.
  • Develop team skills and support frontline managers.
  • Promote employee engagement and quality of working life.
  • Communicate the meaning of operational decisions and objectives.
  • Ensure runway operations are carried out in accordance with client and regulatory requirements.
  • Oversee operational flows, equipment movements, and team coordination.
  • Monitor the performance of services delivered to airlines.
  • Analyze performance indicators and implement corrective actions as needed.
  • Contribute to continuous improvement of the organization and processes.
  • Actively facilitate labor relations and social dialogue.
  • Prepare and lead meetings with employee representatives and social bodies.
  • Support the handling of complex labor issues.
  • Ensure compliance with labor regulations and company agreements.
  • Serve as the point of contact for clients, airlines, and ACNA departments.
  • Develop trusted relationships with stakeholders.
  • Represent the center on matters within the role's scope of responsibility.
  • Participate in business development and operational transformation projects.

About the Company

gategroup

Global airline catering, onboard hospitality, retail

gategroup is a global leader in airline catering, onboard retail, and hospitality services. It designs and delivers premium food and service solutions for airlines, enabling gourmet meals and seamless retail experiences for passengers at 35,000 feet. Its products work by combining catering production across its 200 operating units in 60+ countries with onboard retail programs and hospitality services that airlines can deploy as part of the passenger experience. The company differentiates itself from competitors with the world’s most extensive aviation catering network, partnerships with top airlines, and a focus on innovation, technology, and operational excellence to tailor offerings to the evolving needs of air travel. gategroup’s goal is to elevate every journey by enhancing the passenger experience and creating memorable culinary moments and convenient retail options during flight.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
2008

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