Full-Time

Officer – FX Application Support Analyst

Posted on 3/13/2025

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

No salary listed

Junior, Mid

Sydney NSW, Australia

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
SQL
Risk Management
Linux/Unix
Connection
Connection
Connection
logo

Get referrals →

You have ways to get a Citigroup referral from your network.

💡

Applications through a referral are 3x more likely to get an interview!

Requirements
  • Experience in a Production Support role/environment is essential
  • Experience with technical tools and systems and a willingness and ability to learn new technologies - SQL and Linux
  • Experience installing, configuring and/or supporting business applications
  • Knowledge and experience of Problem Management Tools
  • Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills
  • Experience working in a fast-paced environment whilst demonstrating practical problem solving and strategic thinking skills
Responsibilities
  • Manage, maintain and support applications and their operating environments, providing technical and business support for users of Citi.
  • Perform start of day checks, continuous monitoring, regional handovers and same day risk reconciliations.
  • Develop and maintain technical support documentation for support team members and wider technology teams.
  • Partner with appropriate application development and production support areas and teams to priorities bug fixes and support tooling requirements.
  • Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.
  • Participate in application releases from development, testing and deployment into the production environment.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Desired Qualifications
  • Experience in a Foreign Exchange / Markets Support is preferred.

Citigroup provides a wide range of financial services, including consumer banking, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to serve a diverse clientele that includes individuals, small businesses, large corporations, and government entities. Citigroup's services work by offering loans, managing investments, and facilitating transactions, all while generating revenue through interest, fees, and trading activities. What sets Citigroup apart from its competitors is its extensive global network and focus on technological advancements, which help deliver efficient banking solutions. The company's goal is to create a positive financial and social impact through its services while also driving growth and profitability.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Supra enhances its technological capabilities in Latin America.
  • Participation in clean energy funding aligns Citi with global ESG trends.
  • Citi's involvement in maritime financing strengthens its position in global trade financing.

What critics are saying

  • Competition from fintechs like Supra could challenge Citi's market share in Colombia.
  • Large-scale debt syndicates expose Citi to shipping industry risks.
  • Investments in clean energy may face financial risks from regulatory changes.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company invests heavily in ESG initiatives, aligning with global sustainability trends.
  • Citi leverages technological innovations to deliver efficient banking solutions.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

-5%
Startups Latam
Apr 30th, 2025
Supra secures strategic investment from Citi

Supra, a Colombian fintech, has secured a second strategic investment from Citi to boost its expansion in Colombia. The company, founded in 2023, focuses on profitability and efficiency rather than large funding rounds. With a 300% growth and a projected $1 billion in transaction volume by 2025, Supra processes payments for over 1,500 businesses. The investment underscores Citi's confidence in Supra's tech infrastructure and potential to transform SME foreign trade in the region.

Finsmes
Apr 28th, 2025
Lightrun Raises $70M in Series B Funding

Lightrun, a NYC-based developer observability company, raised $70M in Series B funding.

FinancialContent
Apr 23rd, 2025
Omnidian Secures $87M for Clean Energy

Omnidian has raised over $87 million in a funding round led by B Capital, with participation from investors like Marunouchi Innovation Partners and Citi Impact Fund. The investment will support Omnidian's growth initiatives, including scaling operations, geographic expansion, and exploring new product lines like EV charging infrastructure. The company aims to enhance clean energy investment security and performance assurance for solar and energy storage systems globally.

Finance Director Europe
Mar 18th, 2025
Nammu21 announces strategic investments from Nasdaq Ventures, State Street, and UBS

With fully automated technology, Nammu21 streamlines loan operations, improves productivity by eliminating the inefficiencies of manual inputs across legacy operating systems

The Asset
Feb 27th, 2025
Citigroup leads US$850 million debt syndicate for Danaos

New York-listed Danaos Corporation has signed a syndicated loan amounting to US$850 million for the financing of 14 containerships being built in Chinese yards.

INACTIVE