Workforce Management Analyst II @ Pathward

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Troy, MI, Franklin, TN, Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Develop and manage workforce management methods, processes, and systems to consolidate and analyze diverse data sets to generate insights and solutions. Identify and interpret insights from data sources and communicate findings to management. Guide management’s staffing level decisions.

What You Will Do:

Consolidate workforce data in a meaningful format; analyze workforce utilization. Provide critical support to the bank’s Financial Intelligence Unit.
Develop and support workforce management models for use in BSA/AML and Fraud departments.
Design and deploy workforce management and other model monitoring frameworks to assess the performance of deployed models.
Consolidate disparate and large datasets for use in reporting, analytical, and modeling work, including proper quality assurance and data management practices in accordance with data governance policy.
Mine, model, and analyze large datasets utilizing descriptive, predictive, and prescriptive analytics.
Develop and produce workforce management reporting.
Advise senior management of emerging trends and risks.
Collaborate with vendors and technology teams to ensure new strategies and models are implemented accurately and as designed.
Conduct other ad hoc analyses as required to support team goals.
Additional duties as assigned.

What You Will Need:

Bachelor’s degree or equivalent education and work experience.
Typically, 3+ years with bachelor’s or equivalent.
The ability to handle large volume of data and derive actionable insights.
Strong analytical and problem-solving skills, combined with solid business acumen
Strong written and communication skills with ability to explain complex insights to a range of audiences
Experience in the banking a plus
Prior experience in workforce management welcome
The ability to thrive in a fast-paced startup environment

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $47,985.10 – $88,620.91

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you’re excited about this role but your experiences don’t match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected]

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

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Workforce Management Analyst II

Pathward

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