JP Morgan Chase

Runs a consumer bank and an investment bank

Client Onboarding & Documentation Control Manager - Associate

Internal Audit & ControlsConfirmed live in the last 24 hours

Full-timeBournemouth, UKNo salary listedIn-person

About the Job

Requirements

At least 5 years of experience in controls, compliance, audit, quality assurance, operational risk management, or another relevant area within commercial or investment banking at a financial institution, or equivalent experience at a reputable financial consulting or public accounting firm.
A bachelor's degree or equivalent relevant work experience is required.
Strong AML/KYC and data expertise.
Advanced Excel skills, including efficient data review and analysis.
Ability to build relationships across the region and at all organizational levels.
Ability to deliver high-quality outcomes under tight deadlines.

Responsibilities

Manage a caseload of AML/KYC engagements, including regulatory examinations, internal and external audits, and Compliance reviews.
Review examiner, auditor, and tester Requests for Information in a timely and effective manner.
Prepare sample KYC files and responses, or coordinate with subject matter experts to collect, review, and submit responses.
Lead end-to-end regulatory reporting in partnership with MIS Reporting and Operations.
Manage large and complex datasets requested by regulators and perform data analytics when required.
Develop effective partnerships with Line of Business Compliance teams, local and regional onboarding teams, Legal, Internal Audit, Business, and Operations.
Provide regular executive-ready management reporting to senior stakeholders with actionable insights on regulatory audit themes.
Use analytics and artificial intelligence/large language model capabilities to anticipate trends and deliver solutions that improve the risk and control environment.
Support automation and other CO&D Controls-related initiatives as required.
Engage stakeholders proactively to identify and assess risks.

Desired Qualifications

Excellent presentation, communication, and investigative skills, with strong judgment and the ability to assess complex KYC and data-related issues.
Proficiency working with databases and a solid understanding of database concepts and languages.
Experience with artificial intelligence solutions or tools such as JIRA, Alteryx, Tableau, and Python.

The Client Onboarding & Documentation (CO&D) utility is seeking a highly talented Associate to join one of the functional arms of CO&D Global Controls Team. The CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale KYC Operations and Digital Document Services through the proactive identification and timely remediation of risk.

As a Control Manager in CO&D Controls Team, you will be responsible for working across multiple business and cross-functional organizations under the Exam Management team. Exam Management is responsible for managing AML/KYC engagements including regulatory exams, regulatory reporting, internal/external audits and Compliance reviews globally to ensure regulatory requests are addressed and remediate any risks to the Firm in a timely & proactive manner. This position offers the opportunity to interact across the global firmwide Wholesale KYC Operations and Digital Document Services as well as with Corporate Compliance, Corporate Exam Management, Internal Audit and cross-LOB Controls and Operations partners.

Job responsibilities:

Effectively manage a caseload of AML/KYC engagements including regulatory examinations, internal and external audits and Compliance review activities. Review Requests for Information (RFI) from examiners, auditors and testers, in a timely and effective manner. Prepare sample KYC files and responses, or coordinate with the subject matter experts to collect, review and submit responses.
Executive leadership and problem solving skills to help navigate complex global challenges in a highly fluid regulatory environment.
Lead the regulatory reporting end-to-end with partnership with MIS Reporting and Operations. Manage large and complex data requested by regulators. Understand and be able to perform data analytics when required.
Engage and develop effective partnerships with LOB Compliance teams, local and regional onboarding teams, Legal, Internal Audit, Business and Operations. Provide regular executive-ready management reporting to senior key stakeholders with actionable insights on regulatory audit themes.
Use analytics and AI/LLM capabilities to anticipate trends and deliver solutions that elevate the risk and control environment. Support automation or other CO&D Controls related initiatives as required.
Proactively engage with stakeholders to identify and assess risks.

Required qualifications, capabilities, and skills:

5+ years in controls, compliance, audit, quality assurance, operational risk management, or other relevant experience within a commercial or investment banking environment at a financial institution, or equivalent experience with a reputable financial consulting or public accounting firm.
Bachelor’s degree or equivalent relevant work experience required.
Excellent communication and interpersonal skills, with the ability to build relationships across the region and at all organizational levels. Demonstrates strong AML/KYC and data expertise.
Self-motivated and results-driven, with a proven ability to deliver high-quality outcomes under tight deadlines.
Advanced Excel skills, including the ability to efficiently review and analyze data.

Preferred qualifications, capabilities, and skills:

Excellent presentation, communication, and investigative skills, with strong judgment and the ability to assess complex KYC and data-related issues.
Proficient in working with databases, with a solid understanding of database concepts and languages.
Experience with AI solutions or tools such as JIRA, Alteryx, Tableau, and Python is an advantage.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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