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Total Quality Logistics

Freight brokerage linking shippers to carriers

Account Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • A college degree is preferred but not required.
  • Ability to work in a fast-paced, high-energy environment and pursue ambitious goals.
  • Ability to solve problems independently and assertively while accepting coaching.
  • Ability to develop logistics solutions and deliver customer service.
  • A strong work ethic and sense of urgency, with the ability to manage dynamic operations efficiently.
  • Strong communication skills and the ability to handle conflict.
  • A solution-focused mindset and exceptional customer service.
  • Ability to work with current technologies.
  • Must work 100% in-office.
  • Applicants who require employment visa sponsorship now or in the future are not eligible.

Responsibilities

  • Support and work with an established sales team to identify customer opportunities and drive revenue.
  • Grow new and existing business by presenting transportation services to customers and handling freight issues around the clock, every day of the year.
  • Communicate with the sales team and customers as a subject matter expert to build and maintain relationships.
  • Manage projects from start to finish, oversee daily shipments, and resolve issues to ensure on-time pickups and deliveries.
  • Work with the sales team to provide and negotiate competitive pricing.
  • Input, update, and manage shipment information in company systems.
  • Collaborate with the support team to ensure each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.

Desired Qualifications

  • A college degree.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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