Full-Time
General Manager
Bosselman Enterprises
Travel centers, fuel, and hospitality
No salary listed
Grand Island, NE, USA
In Person
 Operations & Logistics (1) |
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- Three to five years of related experience and/or training, or an equivalent combination of education and experience.
- A current valid driver's license and eligibility to be insured to drive are required.
- Ability to obtain Department of Transportation, Tire Industry Association, and other certifications.
- Basic keyboarding skills and a basic understanding of computer operations are required.
- Must work a minimum of 50 hours per week and be available on weekends, holidays, and as needed.
- Must have reliable transportation and a phone.
- Must be able to communicate in English, if applicable.
- Must be able and willing to provide friendly, courteous, and prompt customer service.
- Must be able and willing to work cooperatively with other team members.
- Must be able to meet the physical demands of the role, including occasionally lifting or moving up to 75 pounds and frequently standing, walking, reaching, handling objects, talking, and hearing.
- Physical attendance at the primary work location is required.
- Manage all aspects of the location's staff hiring process, including interviewing, candidate sourcing, selection, offers, drug screening, and onboarding.
- Enforce company safety policies and procedures and follow all company Occupational Safety and Health Administration procedures.
- Complete performance evaluations for new hires after 90 days and for all employees annually or as needed, and conduct daily safety meetings.
- Coach employees, issue corrective action, and approve payroll.
- Ensure employees are properly trained and follow established procedures.
- Maintain cleanliness of the shop and sales floor.
- Maintain a profitable business unit and achieve budgeted goals.
- Ensure team members follow the dress code policy.
- Manage product and equipment inventories and complete weekly inventory counts.
- Complete daily tire counts to ensure inventory is accurate and accounted for.
- Ensure service equipment is maintained and in good working condition.
- Reconcile invoices daily and review work orders and service tickets for accuracy.
- Resolve customer, personnel, and mechanical problems that cannot be handled at a lower level.
- Complete the weekly shop schedule and maintain minimum overtime within labor budget goals.
- Conduct monthly shop training meetings and communicate pricing promotions and policy or procedure changes to team members.
- Evaluate, document, and communicate return-job problems to the corporate office.
- Update all national accounts weekly.
- Ensure procedure manuals are available to employees.
- Work alongside team members on the shop and sales floors.
- Stay current on learning management system training and ensure team members complete assigned training.
- Provide friendly and competent customer service.
- Report for work on time when scheduled.
- Assist with other assigned duties.
Bosselman Enterprises is a family-owned group of travel, fuel, convenience, and hospitality businesses. Its operations include travel centers, Pump & Pantry convenience stores, fuel distribution, restaurants, hotels, truck repair, and commercial real estate. The businesses serve highway travelers, professional drivers, local customers, fleets, and hospitality guests. Individual brands are supported by retail operations, food service, lodging, maintenance, distribution, real estate, and central administration. Roles span store and travel-center operations, restaurants, hotels, diesel service, transportation, finance, marketing, and corporate support.
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