General Manager In Training

Job Description

Being a Domino's General Manager isn't your average management job. Many of our team members began their careers as team members in our stores and today are successful General Managers, Area Supervisors, and even Franchise Owners. In fact, 90% of our franchise owners started out as delivery drivers for Domino's!

If you are a natural leader who likes a challenge and prefers a fast-paced work environment with TONS of room for growth, you'll love sinking your teeth into life learning how to be a General Manager at Domino's!

ABOUT THE JOB:

As a General Manager In Training, you are responsible for learning how to oversee all operations of your assigned store. This includes (but is not limited to)

• Ensuring that all products are prepared and delivered according to Domino’s standards
• Providing excellent customer service to our customers by addressing all needs and complaints, as well as fostering a positive work environment for our team members
• Hiring and training new team members, creating work schedules for existing team members, developing strategies for better workplace efficiency and team member goal achievement, assisting with personnel matters as necessary
• Purchasing, inventory control, cash control, maintenance reporting/scheduling, general administrative duties and any other operational functions as necessary
• Assisting with deliveries or order preparation as needed

Qualifications:

• Strong leadership abilities and initiative
• Excellent delegator and mediator
• Great interpersonal skills and customer service
• Quick decision-making and problem-solving abilities
• Excellent time management skills
• Responsible, goal oriented and organized
• Strong attention to detail and ability to multitask

General Job Duties

· Safely Operate all equipment

· Stock ingredients from delivery area to storage, work area, walk-in cooler

· Prepare product to Domino’s standards

· Receive and process telephone orders

· Take inventory and complete associated paperwork

· Oversee all aspects of store operations, including making deliveries or assisting on the makeline if necessary

· Clean equipment and facility approximately daily

· Other job-related duties as necessary to ensure smooth store operations

JOB REQUIREMENTS:

Must be 18 years of age or older. Must be able to pass a background check and have a valid driver’s license with a safe driving record (subject to review of Motor Vehicle Report).  Must possess good navigational skills and be able to read/follow maps and locate addresses within designated delivery area. Must be able to navigate adverse terrain including multi-story buildings in order to deliver products if necessary. Must possess the ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgements and decisions. Must possess excellent communication skills, including: the ability to comprehend and give correct written instructions, the ability to communicate verbally with customers to process orders both over the phone and in person, and the ability to successfully communicate with Co-workers in a manner that is professional and respectful at all times.

WORK CONDITIONS

Exposure to:

• Varying and sometimes adverse weather conditions when delivering product or distributing flyers and door hangers
• Sudden changes in temperature in work area and while outside - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Fumes from food odors, including exposure to cornmeal dust
• Compact work areas including walk-in cooler
• Hot surfaces/tools including oven reaching 500 degrees or higher
• Sharp edges and moving mechanical parts

PHYSICAL DUTIES & REQUIREMENTS

Including but not limited to:

Walking/Carrying/Climbing

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. During delivery, the driver must carry pizzas and beverages while performing "walking" and "climbing" duties. During delivery of product, navigation of 5+ flights of stairs may be required.

Driving

Use safe driving practices to deliver products within a designated delivery area. Delivery drivers may make several deliveries per shift.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending peformed occasionally to stock shelves and clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.

Sensing

Talking and hearing on telephone. Depth perception as well as Near and mid-range vision required for most in-store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving

At Domino's Pizza, our people come first!

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. We pride ourselves on creating an environment where all team members, because of their differences, can reach their highest potential.

Ready to join our team? Submit your application today!

Qualifications

Additional Information

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.