Full-Time

Trade Compliance Director

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior, Expert

Washington, DC, USA + 1 more

More locations: Arlington, VA, USA

Hybrid position requiring in-office presence in Arlington, VA 1-2 days per week.

US Citizenship, US Top Secret Clearance Required

Category
Risk & Compliance
Legal & Compliance
Requirements
  • 10+ Years of Experience in International Trade Compliance Field (Imports/Exports)
  • US Citizenship with the ability to obtain and maintain a security clearance as needed.
  • Excellent written/verbal communication skills to support day to day communications with internal stakeholders
  • Experience drafting/updating policies and procedures
  • Clear understanding of classification according to the Harmonized Tariff Schedule (HTS)/Schedule B
  • Familiarity with the U.S Foreign Trade Regulations (FTR) and the Automated Export System (AESDirect)
  • Experience submitting Electronic Export Information (EEI) filings
Responsibilities
  • Responsible for leading a small trade compliance team and overseeing all trade compliance actions on behalf of the company.
  • Supervising 1-3 trade compliance personnel
  • Responsible for ensuring compliance with U.S. Export and Import control laws and regulations; applying for all necessary Export and Import authorizations; providing training to employees and guidance/interpretation of the international trade compliance regulations
  • Draft and manage ITAR and BIS licenses including DSP-5 and DSP-73s, including submitting in DECCS/OCR Ease
  • Act as an empowered official
  • Work with various functional areas to determine their export/import needs, and develop and implement appropriate strategies to meet business requirements and ensure full compliance with all regulatory agencies
  • Review with functional managers their International Trade Compliance internal controls (procedures, work instructions, forms, checklists, and tools) to ensure they are current and compliant
  • Review Contract Requirements for activities which involve Trade Compliance (T&C, Incoterms, Deliverables)
  • Participate in Program Functional Meetings as needed to provide guidance on how to proceed with International Activities
  • Prepare and submit necessary export/import authorization requests required to support international programs
  • Review and approve international travel requests, foreign visit requests, and export/import transactions
  • Provide guidance and interpretation of US government regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR)
  • Assist in the development and implementation of trade compliance policies and procedures, such as internal control plans for approved authorizations
  • Manage all post approval activities such as recordkeeping, reporting requirements, approvals for data exports and international shipping authorizations
  • Perform compliance assessments of license and agreement files and assist as necessary in any investigations of potential compliance violations
  • Prepare and deliver to programs, export and import internal control plans and proviso reviews
  • Conduct export/import training and provide formal and informal communication/guidance to internal and external customers regarding all conditions of the export and import authorizations
  • Assist in the review of export and import clauses in international new business contracts and provide recommendations
  • Review of program contractual statements of work to assist in the development of the work scope for each export/import authorizations
  • Make formal presentations in meetings, training environments and respond to questions from management, employees, customers, and vendors related to export/import compliance
  • Manage compliance for import/export, including evaluation of Customs Broker performance
  • Provide final approval for Harmonized Tariff Schedule (HTS) classification and Schedule B among multiple company sites, requiring excellent problem-solving skills, methodical thinking, and teamwork with other company departments
  • Oversee Export Classifications, Country of Origin Determinations and HTS classifications for new components, finished goods, machines/equipment, vehicles, and other internal products.
  • Provide final approval on all Export Classification Order of Reviews - Export Administration Regulations (EAR) and International Traffics and Arms Regulations (ITAR) ECCNs/USMLs.
  • Manage Country-of-Origin requirements, including product markings and valuation rules
  • Advise senior staff about International Trade Compliance aspects and risks of proposed business decisions
  • Maintains import-export desk procedures.
  • Manages internal audits of import entry summaries (CF7501) and AES filings for export transactions.
  • Identifies and communicates to management areas of improvement.
  • Monitors distribution lead times and cost effectiveness.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and then develops and tests solutions aimed at improving customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively involves testing in their process. Their goal is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.

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