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Jones Lang LaSalle

Advises on and manages commercial real estate

Assistant Facility Manager

Facilities ManagementUpdated on Nov 11
Full-timeReston, VA, USA

About the Job

Requirements

  • At least 2 years of supervisory experience in facilities management or a related field.
  • Proficiency in enterprise workplace management systems, digital ticketing platforms, and data reporting tools.
  • Proficiency with Corrigo or similar computerized maintenance management system platforms.
  • Experience managing vendor relationships and ensuring contract compliance.
  • Operational skills in Excel and Google Docs.
  • Ability to use information technology tools and platforms effectively.

Responsibilities

  • Manage the site in accordance with agreed policies, procedures, and contract scope.
  • Oversee vendor relationships for janitorial, mechanical, electrical, plumbing, carpentry, heating, ventilation, and air conditioning, critical systems maintenance, and other services defined within the portfolio of respective sites.
  • Track and audit work orders within the computerized maintenance management system platform to ensure vendor compliance with service level agreements.
  • Support the sourcing subject matter expert and facilities manager through the vendor contract procurement process.
  • Ensure that vendors comply with contract terms and meet all insurance requirements.
  • Ensure compliance with health and safety, environmental, and risk management policies and procedures in conjunction with the facilities manager.
  • Coordinate internally with partner teams, which may include fitness, food services, security, and capital projects.
  • Support the site and facilities manager in implementing the client's short- and long-term projects.
  • Support other site operations activities as needed, including moves and reconfigurations, events, safety, reception, and mail services.
  • Proactively develop and manage client relationships, consistently meeting or exceeding key performance indicators.
  • Comply with all requirements of the client contract.
  • Deliver quality service to the client, as reflected in client feedback.
  • Support implementation of programs and processes that reduce short- and long-term operating costs and increase productivity.
  • Assist the facilities manager in achieving or exceeding financial targets and key performance indicators.
  • Assist with annual budgeting, quarterly forecasting, and monthly spend reporting, including actual-versus-budget and variance analysis, for the site or sites.
  • Manage vendor purchase orders, invoices, and payments, and conduct monthly financial reconciliations.
  • Help develop and approve the annual capital plan for the campus, interfacing closely with the client.
  • Lead, develop, and supervise the professional team responsible for service delivery.
  • Assist the team with setup for client events.
  • Provide onboarding, training, and team-building support.
  • Foster teamwork, cooperation, performance excellence, and personal success.
  • Act as an ambassador for JLL and uphold the firm's values of teamwork, ethics, and excellence.

Desired Qualifications

  • An associate's or bachelor's degree in Facilities, Property, Business, or a related field.
  • Facility Management Professional certification.
  • Experience using generative artificial intelligence tools and conversational search applications to accelerate data analysis and improve operational workflows.
  • People management and team development capabilities.

About the Company

Jones Lang LaSalle

Advises on and manages commercial real estate

Jones Lang LaSalle, known as JLL, advises property owners, occupiers and investors on commercial real estate worldwide. Its teams broker leases and property sales, arrange financing, value assets, manage buildings and workplaces, and oversee construction projects for businesses, institutions and governments. LaSalle Investment Management invests client capital in private property and real estate securities, while JLL Technologies develops workplace software and data tools. The company earns commissions, service fees, investment management fees and software revenue, with some client operating costs reimbursed through contracts. JLL took its current form through a 1999 merger and is headquartered in Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1999

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