Merchandise Associate

LEGENDS GLOBAL is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

About the Venue | One World Observatory, positioned atop One World Trade Center, offers 360-degree views of the New York skyline from the tallest building in the Western Hemisphere. Visitors are invited start their journey to the top in the SkyPod™ Elevators that depict the rise of NYC in just 47 seconds, experience the sights and sounds of the city in the See Forever™ Theater or discover something new from the Observatory's team of tour guides at City Pulse. The space also features ONE Dine, a view restaurant and bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails. The private event space, ASPIRE at One World Observatory, offers 9,000 square feet of private event space with unparalleled views for up to 450 guests.

THE ROLE

The Retail Associate is responsible for creating the ultimate experience for the observatory guest. Our number one priority is to provide fans with a legendary experience each time they enter the retail space. They go above and beyond to exceed expectations in customer service, merchandise display, and attention to detail.

ESSENTIAL FUNCTIONS

• Provide an exciting, positive, and fun environment for our diverse team
• Greet guests and gauge their interest to provide appropriate sales recommendations
• Consistently operate the POS systems accurately
• Present merchandise to increase sale with add on items
• Describe merchandise features, benefits, and explain use
• Retain current knowledge on promotions and in-store sales and events
• Maintain inventory, merchandise placement, and accurate counts
• Assist in counting inventory
• Continually increase knowledge of products
• Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
• Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school graduate, GED, or equivalent experience in comparable company
• Honesty and integrity in all actions
• Ability to take constructive feedback and to make necessary changes
• Excellent customer service and selling skills
• Ability to lift up to 50lbs, stand for extended periods of time, and work extended hours
• Ability to work a schedule that includes weekends and/or holidays
• Innovative self-starter, who can work independently and as part of a team

COMPENSATION

$20.00/hour + 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.