Beauty Consultant
About the job
- Professional retail experience in the retail and/or service industry is preferred, ideally three years with a luxury brand.
- A proven track record of delivering strong retail results and working in a luxury retail environment is required.
- A high school diploma or equivalent with a beauty-school specialization is preferred.
- Experience in sales or selling skills are required, preferably in a luxury environment.
- Strong writing and communication skills are required.
- Fluency in Indonesian is required; English proficiency is required for tourist destinations and central areas.
- Candidates should be sociable, friendly, positive, and extroverted.
- Attention to detail is required.
- Candidates should be humble, polite, and approachable.
- Candidates should be trustworthy and honest.
- Confidence is required.
- Candidates should be persistent in facing challenges.
- Empathy is required.
- An interest in beauty, fashion, and/or luxury is required.
- Promote the DIPTYQUE brand and its values enthusiastically as a brand ambassador, demonstrating the brand's attitude at all times.
- Conduct in-store and/or remote sales activities, acting as a personal shopper.
- Sell DIPTYQUE products by meeting client needs and providing a memorable experience and high service standards in accordance with the brand's sales method.
- Initiate contact with customers and welcome them at the counter or when they enter the boutique.
- Identify and understand customer needs.
- Offer and demonstrate products tailored to customer needs, provide appropriate service, recommend complementary products within and across categories, and offer a holistic beauty approach.
- Communicate enthusiastically and educate clients about the brand and products.
- Achieve in-store and remote retail sales targets and contribute to monthly key performance indicators.
- Maintain knowledge of the brand, categories, and competitors.
- Develop lasting relationships with existing in-store and remote clients.
- Engage new clients with the brand through genuine human interaction.
- Register client data in the designated system, ensure data is accessible, and carry out customer relationship management and client activities.
- Use DIPTYQUE content and tools to drive traffic, build client loyalty, and take action.
- Know and apply merchandising guidelines.
- Monitor stock levels regularly, ensure appropriate stock levels, and report shortages.
- Monitor shelf inventory and display new products when needed.
- Operate the cash register and close daily revenue when required.
- Perform assigned operational and administrative tasks.
- Maintain good relationships with retailers.
- Follow company and counter rules for attendance and punctuality, as well as DIPTYQUE grooming guidelines.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
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Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
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Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts