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Duke University

Private research university in Durham, NC

Program Director

Full-Time
$62.8k - $97.8k/yr
Expert
Bachelor's, Master's
Durham, NC, USA
HybridHybrid-eligible; travel within North Carolina and occasionally the Southeast is required.
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree, or an equivalent combination of relevant education and experience.
  • The ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.
  • Demonstrated experience managing complex programs, projects, and educational or professional events from planning through evaluation.
  • The ability to interpret a scope of work, translate requirements into an operating plan, manage multiple deadlines, and consistently complete high-quality deliverables.
  • Strong written, verbal, facilitation, and interpersonal communication skills to work effectively with clinicians, faculty, community partners, administrators, and sponsors.
  • Sound judgment, initiative, attention to detail, and the ability to work independently while building effective, collaborative teams.
  • Experience with budget monitoring, vendor coordination, invoices, contracts, and sponsor or institutional reporting.
  • The ability and willingness to learn new technologies and expand access through virtual, hybrid, and other innovative training modalities.
  • The ability to travel within North Carolina and occasionally within the Southeast region; occasional early morning, evening, or weekend work may be required for scheduled events.
Responsibilities
  • Direct the SE AETC program and oversee Duke program staff; establish priorities, work plans, timelines, and accountability for deliverables.
  • Directly supervise the Program Coordinator, including managing hiring, performance management, and disciplinary recommendations when needed; provide strategic direction for program activities and work-plan deliverables.
  • Translate sponsor requirements and regional priorities into annual site-specific goals and an operating plan focused on advancing the AETC mission.
  • Monitor progress toward the approved work plan and scope of work, identify risks or delays, and implement corrective actions with the Principal Investigator and program team.
  • Meet monthly with the Principal Investigator and relevant clinical, programmatic, evaluation, and fiscal staff to review progress, resources, activities, and barriers.
  • Participate in monthly individual meetings with the SE AETC Central Office and monthly regional partner calls; represent Duke in regional planning meetings and communities of practice.
  • Develop and maintain program procedures, documentation standards, workflows, and internal controls consistent with Duke, HRSA, and SE AETC requirements.
  • Prepare timely narrative reports and respond to Central Office requests for qualitative program information, success stories, and documentation.
  • Assess training needs and develop educational strategies for health professionals across North Carolina, with attention to communities and clinical settings with limited access to HIV expertise.
  • Design and oversee interactive in-person, virtual, and hybrid training programs, clinical learning opportunities, and educational materials using adult-learning practices.
  • Expand access through training modalities that reach a broader range of health professionals and care-team members.
  • Recruit and support faculty and subject-matter experts; communicate presentation, disclosure, and continuing-education requirements and review materials for compliance with HRSA and SE AETC standards.
  • Facilitate presentations and training events, including welcoming participants, moderating sessions, supporting speakers, and monitoring interaction during virtual events.
  • Oversee event planning and execution, including objectives, agendas, speakers, registration, logistics, learner documentation, evaluation, and follow-up.
  • Respond to requests for HIV training, technical assistance, consultation resources, and educational materials, directing requests to appropriate experts when needed.
  • Use evaluation findings, participant feedback, and program data to improve educational quality, reach, and impact.
  • Establish and sustain relationships with clinical providers, health systems, community health centers, public health departments, academic programs, professional organizations, and other health care organizations throughout North Carolina.
  • Develop collaborative relationships with Ryan White HIV/AIDS Program recipients and subrecipients, state and local health departments, HIV community-based organizations, and other training and technical-assistance centers.
  • Identify opportunities for joint programming, shared resources, clinical preceptorships, and coordinated outreach that reduce duplication and extend AETC services.
  • Contribute to regional SE AETC projects, communities of practice, and cross-partner initiatives; share Duke expertise and adapt regional approaches for statewide North Carolina audiences.
  • Represent the program at meetings, conferences, and partner events and communicate program capabilities to internal and external audiences.
  • Develop and oversee the five-year award budget; approve and monitor expenditures for compliance with Duke grants-management, finance, procurement, and sponsored-program policies.
  • Review invoices and supporting documentation for accuracy, allowability, and alignment with the approved budget before submission to the SE AETC Central Office.
  • Submit invoices and required fiscal documentation to the Central Office on time and in accordance with the scope of work.
  • Negotiate and execute vendor arrangements for training events, equipment, supplies, venues, and related services in accordance with Duke policies.
  • Prepare operational and financial summaries identifying progress, adverse trends, resource needs, and recommended actions.
  • Ensure appropriate documentation and data quality for activities, learners, evaluations, continuing education, and sponsor reporting systems.
  • Maintain a high-level view of selected Duke Center of Excellence priorities, initiatives, opportunities, dependencies, and timelines; help leadership align work with the Center's mission.
  • Convene or support cross-initiative planning discussions, track next steps, and elevate decisions, risks, or resource needs to Center leadership.
  • Coordinate AETC activities with Duke's broader HIV clinical, educational, research, and community-engagement resources when missions and funding requirements align.
  • Support development and launch of new Center initiatives as assigned while avoiding duplication of project-level coordinator responsibilities.
  • Direct personnel activities, including recruitment, onboarding, work allocation, coaching, performance management, and leave planning, consistent with Duke policies.
  • Promote a collaborative, accountable, service-oriented work environment and support program staff's professional development.
  • Perform other duties related to the work described.
Desired Qualifications
  • A master's degree in public health, health administration, education, social or behavioral science, business administration, or a related field.
  • Five or more years of progressively responsible experience in program leadership, workforce development, continuing education, public health, health care, or a related setting.
  • Experience with HIV prevention or care, the Ryan White HIV/AIDS Program, federally funded health programs, or health-professional training and technical assistance.
  • Knowledge of North Carolina's health care, public health, and community-based service landscape.
  • Experience supervising staff and leading work across functional or organizational boundaries.
  • Experience with adult learning, continuing-education processes, evaluation, learning-management or event-registration systems, and virtual training platforms.
  • Experience working with offices of sponsored programs, post-award administration, procurement, and institutional finance systems.

About the company

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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