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Lettuce Entertain You

Independent, family-owned restaurant group

Catering Operations Manager

Food & Beverage Operations ManagementUpdated on Nov 13
Full-timeChicago, IL, USA

About the Job

Requirements

  • At least 2 years of catering operations or event management experience in a full-service restaurant.
  • Be comfortable working both catering events and regular restaurant service as a hands-on leader.
  • Have experience coordinating event logistics and ensuring seamless event execution.
  • Be available to work evenings and weekends as needed.
  • Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites, with or without overnight travel, as needed.
  • Be able to move and lift up to 10 pounds frequently, move and/or lift up to 25 pounds frequently, and move and/or lift up to 50 pounds occasionally.

Responsibilities

  • Manage setup and breakdown and oversee hosting of onsite and offsite catering events, including supervising back-of-house and front-of-house operations teams in consultation and collaboration with clients, sales and catering teams, vendors, and others.
  • Present invoices to guests, accurately process payments, and balance sales and receipts.
  • Understand and execute specific catering event instructions and timelines, respond quickly to changing priorities, and expedite contract changes communicated by the Sales & Catering team.
  • Ensure all event setups and breakdowns are performed in a timely manner.
  • Coordinate with the onsite audio-visual and technical team and assist with setup, breakdown, operation, and maintenance of in-house audio-visual equipment as needed.
  • Attend tastings and meetings and communicate pertinent information to appropriate team members.
  • Partner with the general manager and designated managers and trainers to interview, hire, onboard, train, schedule, supervise, and develop catering team employees.
  • Maintain a list of preferred vendors, including valet parking and security companies.
  • Model and promote teamwork across all teams.
  • Use tact and good judgment when addressing challenges involving guests, vendors, and employees, and respond with patience and courtesy.

Desired Qualifications

  • Be skilled in leading, developing, and motivating teams.
  • Have strong organizational and communication skills and the ability to manage multiple priorities.

About the Company

Lettuce Entertain You

Independent, family-owned restaurant group

Lettuce Entertain You is a Chicago-based, independent, family-owned restaurant group that owns, manages and licenses more than 110 restaurants across several states. It operates a diverse portfolio of concepts, from fast casual to fine dining, including brands like R.J. Grunts, Aba, Hub 51, Wildfire, RPM Italian, M Burger, Shaw’s Crab House, Mon Ami Gabi, and Beatrix. The company focuses on attracting and developing people with creativity and an entrepreneurial spirit, providing extensive training and rewarding talent and drive. Its product line is not a single dish but a collection of restaurant concepts and dining experiences under one organizational umbrella. The goal is to be the best in the business by cultivating talent, creativity, and high standards in hospitality, food, and service, across its growing portfolio.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
1971

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