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Ernst & Young

Global professional services: consulting, assurance, tax

Assistant Manager - HR, Operations, Cbs, Tal, Learning, Gurgaon

Learning & DevelopmentUpdated on Nov 14
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor of Commerce degree is required.
  • Graduate and postgraduate education is specified.
  • At least 6 years of experience is required.
  • Ability to work collaboratively across multiple client departments while following commercial and legal requirements.
  • Practical problem-solving ability, including addressing complex problems and delivering insightful, practical solutions.
  • Ability to adapt and work creatively.

Responsibilities

  • Assess learning needs and create learning calendars.
  • Interact with stakeholders to understand annual learning priorities.
  • Engage learning SPOCs one-on-one or through surveys to conduct training needs analysis and gather requirements.
  • Assist in developing solutions for new requirements.
  • Create yearly and quarterly learning calendars.
  • Track learning budgets based on priorities and requirements, and assist in consolidating and finalizing the financial-year solution training budget.
  • Work with business L&D SPOCs to deploy learning plans smoothly and on schedule, escalating and troubleshooting challenges in a timely manner.
  • Create classes in SuccessFactors and the learning management system on time.
  • Work with the business to create business cases and ensure the business need is adequately captured for external trainings.
  • Monitor external trainings end to end to ensure smooth deployment and timely escalation of delays or challenges.
  • Prepare dashboards for timely release.
  • Propose and implement ideas and solutions that support the learning strategy.
  • Build collaterals and manage branding for marquee programs as required.
  • Provide inputs for newsletters and internal reviews.
  • Build relationships with learning SPOCs and other stakeholders, and report or escalate challenges in a timely manner.
  • Interact with other SSL, Cross SL, and FWL learning teams, and share and leverage best practices.
  • Develop business knowledge to understand requirements and stay current with business changes to provide proactive solutions.
  • Maintain and build a pool or database of internal and external subject-matter experts and trainers.
  • Assist in identifying internal or external trainers for learning programs.
  • Identify the appropriate target audience for learning programs and drive participation.
  • Communicate new vendor requirements to the operations team in a timely manner.
  • Assist in screening vendors and trainers for external vendor-led programs.
  • Coordinate vendor selections with the business and monitor vendor performance, using trainers with high feedback scores and ensuring feedback is recorded and implemented in training programs.
  • Assist in building and updating content as required.
  • Assist with strategic projects as required.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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