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Vintage Hill Consulting

HCM Consultant - Dayforce

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeRaleigh, NC, USA$80k - $100k /yr

About the Job

Requirements

  • At least 3 years of experience implementing and configuring the full Dayforce suite and leading functional client-side support across it.
  • Strong ownership of individual assignments, team goals, and organizational initiatives.
  • Ability to build relationships and influence external and internal clients.
  • Personal time-management skills and judgment in prioritizing work.
  • Persistence in pursuing results despite resistance or setbacks.
  • A successful track record of improving client satisfaction.
  • Ability to perform in a high-stress environment with tight deadlines, occasional ambiguity, and continuous change.
  • Strong written and verbal communication skills.
  • Ability to work independently without daily supervision and deliver positive outcomes.
  • Availability outside regular working hours when urgent client situations arise.

Responsibilities

  • Cultivate strong relationships with clients and advise them on maximizing their Dayforce solution.
  • Manage time and effort to deliver service to concurrent clients.
  • Use Dayforce and business-process knowledge to build and execute client-side task lists and project plans.
  • Collaborate with stakeholders to understand business requirements.
  • Configure Dayforce to meet client requirements.
  • Conduct system and quality-assurance testing.
  • Assist with developing and maintaining documentation, and provide training and support on Dayforce use.
  • Identify issues proactively and propose practical solutions that meet business needs while maintaining schedule and scope.
  • Contribute to the development and growth of Vintage Hill’s Dayforce Delivery Services practice.

Desired Qualifications

  • Knowledge of SQL and XML.
  • One to two years of full-time remote-work experience.
  • Experience as a team member in a professional services organization.
  • Professional experience in client organizational readiness and/or change management.
  • Experience collaborating on process-enhancement and service-innovation efforts.
  • Demonstrated creativity in developing client-focused solutions to problems.

About the Company

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