At least 3 years of experience implementing and configuring the full Dayforce suite and leading functional client-side support.
Strong ownership of individual work assignments, team goals, and organizational initiatives.
Ability to build relationships and influence external and internal clients.
Personal time-management skills and judgment in setting priorities.
Persistence in pursuing results despite resistance or setbacks.
A successful track record of improving client satisfaction.
Ability to perform effectively in a high-stress environment with tight deadlines and occasional ambiguity, and where change is embraced as a method of continuous improvement.
Written and verbal communication skills.
Ability to work independently without daily supervision and produce positive outcomes.
Ability to manage a schedule with availability outside working hours during urgent client situations.
Responsibilities
Build strong relationships with clients and advise them on maximizing their Dayforce solution.
Balance time and energy to deliver service to concurrent clients.
Use knowledge of Dayforce and business processes and operations to build and execute comprehensive client-side task lists and project plans.
Collaborate with stakeholders to understand their business requirements.
Configure Dayforce to meet client requirements.
Conduct system and quality assurance testing.
Assist with developing and maintaining documentation, and provide training and support on effective use of Dayforce.
Identify issues proactively and propose practical solutions that meet business needs while keeping work on time and within scope.
Contribute to the development and growth of the company's Dayforce Delivery Services practice.
Desired Qualifications
Knowledge of SQL and XML.
1–2 years of full-time remote work experience.
Experience as a team member in a professional services organization.
Professional experience in client organizational readiness and/or change management.
Enjoys collaborating on process enhancement and service innovation efforts.
Demonstrated ability to develop creative solutions to problems in the client's interest.
About Vintage Hill Consulting
Established in 2016, Vintage Hill Consulting is an HCM professional services firm in Raleigh, North Carolina, with remote consultants across the continental United States. Our consultants partner with organizations across multiple industries by providing vendor selection, implementation support, technical, optimization, and managed services, helping them realize their full HCM solution investment while maximizing an organization’s most valuable resource: its people.
At Vintage Hill Consulting, we are proud to be an equal opportunity employer. We believe in partnership, empowerment, and integrity, and commit to providing a mutually respectful work environment.
Description
Are you passionate about HCM consulting and ready to make an impact? Vintage Hill Consulting is seeking an HCM Consultant, specialized in Dayforce projects, to join our dynamic, award-winning team!
What We Offer
Remote Work - but travel may be required at clients' request
Generous PTO and Benefits
Woman-owned, family-operated firm with consistent yearly growth
Does this describe you?
Experience leading Dayforce projects to on-time, on-budget, in-scope, happy clients
A drive for client success in every interaction
Knows the magic formula for building trust quickly
Loves detail and cannot understand why anyone wouldn’t
Thinks outside of the box
“Soft skills” that make colleagues envious, bolstered by an exceptional sense of humor
An insatiable desire to discover new ways of doing things better
Project Management, Organization Readiness, Change Management…it’s all in your wheelhouse
“Client Whisperer” is your secret nickname
If so, Vintage Hill Consulting offers a friendly, like-minded environment where you'll thrive and have some fun in the process.
Key Responsibilities:
Cultivate strong relationships with VHC clients and offer expert guidance on maximizing the use of their Dayforce solution.
Balance time and energy effectively in order to deliver service to concurrent clients.
Leverage your knowledge of Dayforce and business processes/operations to build and execute a comprehensive and effective client-side task list and project plan.
Collaborate effectively with a broad range of stakeholders to understand their business requirements.
Configure Dayforce to meet clients requirements.
Conduct system and quality assurance testing.
Assist in the development and maintenance of documentation, and provide training and support on the effective use of Dayforce.
Proactively identify issues and propose practical solutions to meet the business needs while remaining on-time and within the scope.
Contribute to the development and growth of Vintage Hill’s Dayforce Delivery Services practice.
Qualifications
Skills & Requirements:
Minimum of 3+ years implementation, configuration, and leading functional client-side support across the full suite of Dayforce
Strong sense of ownership for individual work assignments, team goals, and organization initiatives
Ability to build relationships and influence with external and internal clients
Excellent personal time management skills; excellent judgment in determining priorities
Persistence: pushes self and others for results, seldom gives up even in the face of resistance or setbacks
Successful track record of improving client satisfaction
Effective performance in a work environment that requires hard work, has periods of high stress, tight deadlines, occasional ambiguity, and where change is embraced as a method of continuous improvement
Strong communications skills - written and verbal
Work independently without daily supervision resulting in positive outcomes
Ability to manage schedule with availability outside of working hours in those dire client moments
SQL and XML knowledge is a plus.
Preferred Skills:
1-2 years full-time remote work experience
Experience as a team member in a Professional Services Organization
Professional experience in client Organization Readiness and/or Change Management
Innovation skills: enjoys collaborating in process enhancement and services innovation efforts
Creativity: has demonstrated creative solutions to problems in the interest of the client