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Highmark Health

Health insurance plans and wellness resources

Medical Assistant Certified-Behavioral Health

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeErie, PA, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED, or completion of a Medical Assistant Program.
  • Employees who graduated from a medical assistant program within five years or can prove one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant Certifications include NHA, AAMA, AMT, NCCT, and AMCA.
  • Employees who do not meet the stated certification criteria may have the opportunity to take a company-proctored certification exam when qualified.
  • Required additional employment credentials include CPR from the American Heart Association, an Act 34 Criminal Background Clearance Certificate, an Act 33 Child Abuse Clearance Certificate, and an Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Employees must comply with HIPAA, company data-security policies, the Code of Business Conduct, applicable laws and regulations, and company policies and training requirements.

Responsibilities

  • Assist in coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients, obtain vital signs, document patient information and history, screen tobacco use and medications, assist with depression screening tools, complete annual wellness visit screenings, review and update medication lists in the electronic health record, and review and update patients’ social histories.
  • Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and in accordance with approved protocols.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures.
  • Provide patient follow-up at designated intervals through the patient’s preferred method and notify patients of test results under provider direction and in a timely manner.
  • Prepare examination rooms and maintain appropriate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications according to policy and safe practice.
  • Document accurately in the electronic health record according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Travel or float between physician office locations when required.

Desired Qualifications

  • An Associate's Degree.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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