M

Mystic Invest

Operates river and expedition cruise businesses

Hotel Ship Director

Full-TimeUpdated on 10/23/2026
No salary listed
Mid, Senior, Expert
Porto, Portugal
In PersonAvailability to embark on the Douro River during the cruise season is required.
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • At least 2 years of proven experience in hotel management roles at four- or five-star establishments, with emphasis on Food & Beverage and Front Office.
  • Strong knowledge of management, user-level IT systems, international hotel standards, and HACCP requirements.
  • Experience in stock management, cost control, and budget management.
  • Fluency in English is required; French and/or German is preferred.
  • Ability to manage by objectives and work under pressure.
  • Availability to embark on the Douro River during the cruise season.
Responsibilities
  • Prepare weekly reports on cruise progress using an existing template.
  • Monitor monthly inventories, identify deviations, and implement corrections.
  • Evaluate weekly passenger analyses and develop improvement action plans based on customer feedback.
  • Record incidents involving the ship, passengers, or crew on an appropriate platform and track their resolution.
  • Manage food and beverage costs to meet established budget targets.
  • Supervise waste-weighing records to promote efficient waste management and operational sustainability.
  • Foster a stable work environment through close team management and report situations that may require external assistance.
  • Report all incidents to the Operations Directorate and General Directorate and request guidance when needed.
  • Manage the petty cash fund, minimize its use, and take corrective action regarding emergency purchases.
  • Collaborate with the corporate team by providing information about training or support needs across operational areas.
  • Conduct semiannual and annual evaluations of all employees, identifying opportunities for improvement and promotion.
  • Lead HACCP audits and implement corrective measures to achieve at least an 80% approval rating.
  • Hold daily briefings with Heads of Department and monthly briefings with the full team.
Desired Qualifications
  • French and/or German language proficiency.

About the company

MysticInvest Holding operates a portfolio of travel businesses centered on river, ocean, and expedition cruising for international holidaymakers. Its brands include DouroAzul, Nicko Cruises, Mystic Cruises, Mystic Ocean, and Atlas Ocean Voyages, each serving different destinations and styles of travel. The group combines passenger-vessel operations with onboard hospitality, itinerary development, sightseeing, and shore excursions, supported by nautical, commercial, and corporate teams. Part of Pluris Investments, the business traces its origins to the establishment of DouroAzul in 1993. MysticInvest Holding is headquartered in Porto, in Portugal's Porto district.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Porto, Portugal

Founded

1993

Get referred to Mystic Invest

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Junior accounting exposure: the holding-company role covers vessel, equipment, and infrastructure investments, asset classification, and audit support.
  • Service training: DouroAzul's onboard-assistant position includes training in high-quality service standards.
  • Travel privileges: Atlas Ocean Voyages advertises travel perks and industry privileges for its shipboard expedition ambassador.

What critics are saying

  • Technical entry requirements: the junior accounting role asks for Portuguese SNC knowledge, Excel proficiency, and accounting software skills.
  • Seasonal boarding: DouroAzul assistants must board ships during the Douro cruise season and speak fluent English.
  • Maritime documentation: Atlas ambassadors need valid STCW certification, seafarer documents, medical clearance, and international vaccination records.

What makes Mystic Invest unique

  • River reach: DouroAzul and Nicko collectively operate across seventeen rivers, including the Rhine, Nile, Mekong, and Mississippi.
  • Douro formats: DouroAzul combines river cruising with private-yacht experiences and sightseeing cruises.
  • Regional operating bases: Nicko is based in Germany, while Mystic Ocean operates from Portugal.

Help us improve and share your feedback! Did you find this helpful?