Financial Services - Technology Risk, Manager, Channel 2

Manager - Technology Risk, Channel 2 & TIDE Innovation

Technology is at the heart of most modern organisations. As well as opening a world of opportunities, technology exposes organisations to a variety of risks and expectations around trust, control, innovation and responsible adoption of emerging technology. We help our Financial Services clients identify, manage and transform these risks, protecting their stakeholders while enabling new technology-led opportunities. As a Manager within our Technology Risk team, you will combine Channel 2 delivery discipline with TIDE innovation capability, helping clients manage their technology risks while shaping practical, scalable and commercially relevant innovation-led solutions. Working with some of the world’s most prestigious Financial Services organisations, you will be an integral part of our Technology Risk team, part of Assurance Advisory within EY UK.

The opportunity

As a Manager, you will be an influential member of our FS Technology Risk team and will have the opportunity to work across IT Assurance, Tech Resilience, internal audit engagements as well as Emerging Technology Risk including AI, Trust in Robotics Process Automation and FS controls-related work. Alongside this, you will support TIDE innovation activity by shaping propositions, enabling AI adoption, managing innovation portfolios and translating early-stage ideas into structured, client-facing programmes that address evolving business, technology and regulatory needs.

We are a market leader across Big 4 with major audit wins across Financial Services clients and a continued focus on innovation and automation. We have a clear focus on delivering high-quality, high-profile, multi-discipline and multi-country projects, helping clients solve complex IT, data and emerging technology issues with a clear focus on quality. This role sits at the intersection of assurance delivery, innovation strategy, AI enablement and client transformation, working across Technology Risk, TIDE, Assurance colleagues, account teams and technical specialists.

Your key responsibilities

An important part of your role will be to establish, maintain and strengthen internal and external relationships while delivering exceptional client service, quality and delivery. You will manage engagements to agreed time and cost budgets, while also helping shape innovation-led transformation initiatives that convert market challenges into practical, scalable and commercially aligned client solutions. The range of engagements involved creates a flexible and dynamic team environment, providing opportunities for personal growth and development across audit, advisory, consulting and innovation domains.

• Manage and deliver Technology Risk engagements, including ITGC, IT automated controls, IT Internal Audit, regulatory reviews, regulatory remediation, data and technology control reviews and third-party controls reporting.
• Shape, package and commercialise TIDE innovation propositions that respond to client priorities, market trends, regulatory change and EY strategic growth themes.
• Translate market challenges into structured client engagements, working with account teams, partners, directors, technical specialists and delivery teams to define clear value propositions.
• Design and facilitate client workshops, including ideation, use case development, AI maturity, market insight, discovery, prioritisation, training and upskilling sessions.
• Lead the prioritisation and orchestration of early-stage and in-flight innovation initiatives, managing dependencies, ambiguity, risks, budgets and cross-functional delivery.
• Maintain clear portfolio visibility across innovation initiatives, pipeline status, delivery risk, priorities and recommendations for sponsoring partners, directors and senior leadership forums.
• Support AI enablement and workflow transformation by helping clients improve literacy, assess maturity, identify practical use cases and explore technology options through market review, pilots and proof-of-concept activity.
• Coach, counsel and develop junior team members, helping create a positive, inclusive, learning-focused and high-performance team culture.

Skills and attributes for success

• Learning about EY, our clients and their businesses, with a strong understanding of the Financial Services technology and regulatory landscape.
• Managing excellent client relationships and expectations across assurance, advisory, innovation and transformation engagements.
• Delivering high-quality outcomes and deliverables underpinned by strong attention to detail, quality discipline and risk awareness.
• Building relationships with colleagues across Technology Risk, TIDE, Assurance, account teams and technical specialists, supporting them and promoting a diverse and collaborative culture.
• Helping develop our practice through innovation propositions, AI-enabled solutions, client thought leadership, industry research and support for business development activities on strategic and global priority accounts.
• Operating across ambiguity, translating strategy into structured execution, and bridging business objectives, technology capability and delivery discipline.
• Understanding, demonstrating and communicating workplace policies, procedures, governance and stakeholder accountabilities.

To qualify for the role you must have

• Experience with analytics, automated control testing, emerging technology risk and assurance over regulatory remediation programmes.
• Experience managing and delivering client engagements, including scoping, financial management, delivery risk, production, quality review and delivery of client-ready outputs.
• A hands-on approach to building and maintaining excellent relationships across FS clients, internal teams, partners, directors, senior leadership and technical stakeholders.
• Experience within the FS industry and a sound understanding of the FS technology landscape, UK and EMEIA regulatory environment and emerging technologies including AI.
• Experience shaping or supporting innovation propositions, AI enablement, proof-of-concept activity, rapid-build client experiences, product ownership or portfolio delivery.
• Strong stakeholder management, workshop facilitation and communication skills, including the ability to translate complex risks, dependencies and opportunities into clear actions.
• Hands-on experience in managing and delivering IT general controls, IT automated controls audit and assurance or advisory reviews over IT and data controls
• Relevant industry certification such as CISA, CISSP, CISM, CGEIT, ITIL, PMP, PRINCE2, six sigma, or other specialised IT, risk, project or product delivery certification.

Ideally, you’ll also have

• Ability to engage with diverse stakeholders and manage cross-functional projects across geographies, disciplines and varying levels of experience.
• An eagerness and track record in establishing and leading high-performance teams and supporting and coaching individual team members.
• Product management experience and understanding of AI concepts such as LLMs, agentic transformation, product delivery and adoption-focused change.
• Experience applying EY Design Thinking or equivalent approaches to transformation, operating model design, executive workshop design or solution development.
• Six Sigma, business process re-engineering or equivalent continuous improvement accreditation.

What we look for

You’ll be a trusted business advisor to our clients, specialising in Technology Risk while bringing an innovation mindset that helps clients ask and answer the questions others have not yet asked. We are looking for someone who can combine quality-led delivery with curiosity, commercial awareness and practical technology insight; someone who can help organisations identify and manage technology risks while also shaping new propositions, enabling AI adoption and turning early-stage innovation into measurable client outcomes. If you are ready to take on a wide range of responsibilities and are committed to building a better working world through assurance discipline, innovation and technology-enabled transformation, this role is for you.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.