Full-Time

Senior Manager

Care Pro Hiring

Posted on 9/9/2024

Honor

Honor

1,001-5,000 employees

Home care network for older adults

Enterprise Software
Healthcare

Compensation Overview

$126k - $149kAnnually

Senior

Remote in USA

Category
Human Resources
People & HR
Required Skills
Communications
Marketing
Data Analysis
Requirements
  • High School Diploma or GED
  • 7+ years of experience and a proven track record of driving efficiency gains & large scale operational improvements in a service delivery business; start-up experience is an asset
  • Proven experience in people management and team building, with a focus on driving performance through coaching and feedback.
  • Experience in high-volume recruitment operations, including using workforce planning and applicant tracking systems is preferred but not required
  • Demonstrated ability to make swift, well-informed decisions in a fast-paced, high-volume environment
  • Strong analytical skills with the ability to derive actionable insights and action plans from recruitment data and market trends.
  • Highly organized, capable of managing multiple complex markets simultaneously, and maintaining up-to-date documentation.
  • Excellent communication skills, including delivering feedback, resolving conflicts, and conveying complex information clearly.
  • Demonstrated ability to build relationships and influence stakeholders across different departments and levels.
  • Ability to collaborate with product partners to identify technical solutions for operational challenges, ensuring effective implementation of technology in the recruitment process.
Responsibilities
  • Lead a team of managers in recruitment efforts for hiring caregivers at scale across all regions across the US, ensuring alignment with business demand and priorities.
  • Autonomously own the outcome of market-specific recruiting operations, balancing volume, quality, and experience while maintaining data-driven documentation to track and analyze recruitment impacts.
  • Utilize data analytics to proactively monitor recruitment metrics, market trends, and operational needs, and implement targeted strategies to address these challenges.
  • Collaborate with cross-functional teams, including marketing, product, and operations, to enhance recruitment efforts and quality outcomes through regular communication and partnership.
  • Act as a liaison between Compliance, HR, and Regulatory teams to ensure we continue to meet state-level compliance requirements.
  • Manage the CAC for your market(s) to ensure healthy growth with a lens towards efficiency and profitability by optimizing funnel management approaches.
  • Oversee the configuration and utilization of care pro onboarding software platform(s), ensuring they align with business requirements and provide an intuitive user experience.
  • Lead efforts with data teams to continuously improve the accuracy and effectiveness of recruitment metrics, driving more informed decision-making.

Honor Technology Inc. provides home care services primarily for older adults and their families. The company operates a large network of home care providers, combining local care with centralized operations and advanced technology. Honor's services are designed to ensure high-quality care by integrating human touch with technology, which allows for flexible and scalable care solutions. Their proprietary Honor Care Platform enhances operational efficiency and care quality, making it easier for Care Professionals to deliver services. Unlike many competitors, Honor leverages a franchise model through independently owned Home Instead businesses, which helps expand its reach and adaptability in the home care market. The goal of Honor is to improve the aging experience by providing accessible and effective care solutions.

Company Stage

Series E

Total Funding

$313.2M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing aging population increases demand for senior care services.
  • Telehealth integration offers new opportunities for expanding care solutions.
  • Value-based care trend aligns with Honor's mission to improve care quality.

What critics are saying

  • Increased competition from emerging senior care technology startups.
  • Operational challenges in integrating Home Instead's network with Honor's platform.
  • Potential regulatory changes could increase operational costs and compliance burdens.

What makes Honor unique

  • Honor integrates human touch with technology for scalable, adaptable care solutions.
  • Acquisition of Home Instead enhances global reach and relationship-based care.
  • Honor's AI-enabled platform supports over 100,000 Care Professionals worldwide.

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