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Full-Time

Senior Manager

Care Pro Hiring

Posted on 9/9/2024

Honor

Honor

501-1,000 employees

Provides non-medical home care services

Hardware
Consumer Software
Biotechnology
Healthcare

Compensation Overview

$126k - $149kAnnually

+ Equity + 401K + Medical + Dental + Vision + Short Term Disability + Long Term Disability + Life Insurance + Mental Health Benefits + Wellness Program + Discount Program

Senior, Expert

Remote in USA

Category
Human Resources
People & HR
Required Skills
Communications
Marketing
Data Analysis
Requirements
  • High School Diploma or GED
  • 7+ years of experience and a proven track record of driving efficiency gains & large scale operational improvements in a service delivery business; start-up experience is an asset
  • Proven experience in people management and team building, with a focus on driving performance through coaching and feedback.
  • Experience in high-volume recruitment operations, including using workforce planning and applicant tracking systems is preferred but not required
  • Demonstrated ability to make swift, well-informed decisions in a fast-paced, high-volume environment
  • Strong analytical skills with the ability to derive actionable insights and action plans from recruitment data and market trends.
  • Highly organized, capable of managing multiple complex markets simultaneously, and maintaining up-to-date documentation.
  • Excellent communication skills, including delivering feedback, resolving conflicts, and conveying complex information clearly.
  • Demonstrated ability to build relationships and influence stakeholders across different departments and levels.
  • Ability to collaborate with product partners to identify technical solutions for operational challenges, ensuring effective implementation of technology in the recruitment process.
Responsibilities
  • Lead a team of managers in recruitment efforts for hiring caregivers at scale across all regions across the US, ensuring alignment with business demand and priorities.
  • Autonomously own the outcome of market-specific recruiting operations, balancing volume, quality, and experience while maintaining data-driven documentation to track and analyze recruitment impacts.
  • Utilize data analytics to proactively monitor recruitment metrics, market trends, and operational needs, and implement targeted strategies to address these challenges.
  • Collaborate with cross-functional teams, including marketing, product, and operations, to enhance recruitment efforts and quality outcomes through regular communication and partnership.
  • Act as a liaison between Compliance, HR, and Regulatory teams to ensure we continue to meet state-level compliance requirements.
  • Manage the CAC for your market(s) to ensure healthy growth with a lens towards efficiency and profitability by optimizing funnel management approaches.
  • Oversee the configuration and utilization of care pro onboarding software platform(s), ensuring they align with business requirements and provide an intuitive user experience.
  • Lead efforts with data teams to continuously improve the accuracy and effectiveness of recruitment metrics, driving more informed decision-making.

Honor is an industry leader in providing non-medical home care for aging adults through its advanced care platform. This platform not only enhances the professional skills of caretakers but also ensures reliable and transparent services by partnering with independently owned home care agencies. The company's emphasis on strengthening client relationships and streamlining care operations via workforce management leverages technology expertise, making it an ideal workplace for those passionate about innovative care solutions and meaningful community impact.

Company Stage

Series E

Total Funding

$922.1M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

5%

1 year growth

3%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • The appointment of experienced leaders like Ian Clarkson and Tamar Rosati positions Honor for strategic growth and product innovation.
  • Recognition by Goldman Sachs as one of the Most Exceptional Entrepreneurs highlights the company's strong leadership and innovative approach.
  • Honor's extensive network of over 100,000 Care Professionals provides a robust support system for meeting the growing needs of older adults.

What critics are saying

  • The integration of Home Instead could present operational challenges and cultural alignment issues.
  • The highly competitive home care market requires continuous innovation to maintain a leading position.

What makes Honor unique

  • Honor Technology leverages an advanced AI-enabled care platform, setting it apart from traditional home care services.
  • The company's acquisition of Home Instead significantly expands its global footprint, making it the largest home care network for older adults.
  • Honor's substantial Series E funding and debt financing underscore its financial robustness and capacity for rapid scaling.