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Eurofins

Global lab testing and analytics network

Laboratory Support Services Supervisor

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeLenexa, KS, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • The ability to safely work with potentially infectious human blood and body fluids while using all appropriate personal protective equipment is required.
  • Experience working on automated and manual platforms is required.
  • Flexibility in schedule, working hours, and days, including weekends outside the normal schedule when necessary, is required.
  • The role requires physical dexterity to operate a keyboard and other office equipment, access file cabinets and items stored at various levels, and move around laboratory equipment and instrumentation.
  • The role requires the ability to communicate clearly and understandably in person, over the telephone, and in a group setting.
  • The role requires the ability to stand for four or more hours when necessary, lift and move items weighing up to 25 pounds, and continuously operate a personal computer for four or more hours.
  • The role requires mental acuity to collect and interpret data, evaluate information, define problems, establish facts, draw conclusions, and make judgments and decisions.

Responsibilities

  • Oversee daily operations of the clinical laboratory support functions, including specimen management, accessioning, and administrative functions.
  • Provide overall direction and assistance to associates.
  • Administer work schedules, review and approve associate timesheets, and ensure appropriate staffing for the area of responsibility.
  • Ensure support associates remain up to date on training and competency assessments for their areas of responsibility.
  • Monitor department productivity and ensure appropriate quality metrics are met.
  • Identify inefficiencies in processes, workflow, and throughput, and implement process improvements to minimize waste.
  • Interview and select candidates for open positions when needed.
  • Develop plans proactively to meet future departmental needs, objectives, and systems.
  • Coach associates through necessary performance improvements and help make hiring and termination decisions.
  • Participate in developing department goals, objectives, and systems.
  • Participate in continuing education.
  • Ensure adherence to laboratory safety policies.
  • Perform other duties as assigned by management.

Desired Qualifications

  • A bachelor's degree or bachelor's degree in arts is preferred.
  • Two years of experience in a high-complexity laboratory setting is preferred.
  • Two years of supervisory experience is preferred.
  • Strong time management, organizational skills, and attention to detail are desired.
  • The ability to interact effectively and work efficiently with people at all levels of an organization is desired.
  • Verbal and written communication skills, including the ability to interact with other departments, are desired.
  • The ability to solve problems effectively and make sound independent decisions is desired.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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